Pearl Attwell

As a Customer Support Manager at a fast-growing US-based tech start-up, I lead a dedicated team to deliver exceptional client satisfaction. With expertise in mentoring teams, resolving escalations, and optimizing support workflows, I drive continuous improvement in customer experience and key metrics like NPS and CSAT.

My strong technical foundation in web technologies, excellent leadership skills, and alignment with core values (Customer Obsession, Aggression, Commitment, Transparency, Integrity) enable me to foster a high-performing support environment.

With a strong interest in AI, I leverage advanced tools to streamline processes and save time, ensuring smarter and more effective support strategies. Together, we can achieve remarkable outcomes!

Let's connect if you're looking for a results-driven leader passionate about customers.

linkedin: https://www.linkedin.com/in/pearl-attwell-74b4ab1b3?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app