Peace Ogbonna

Peace Ogbonna

$3/hr
Customer Support, Admin Assistant, and Data Analysis.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Abuja Capital Territory, Abuja, Nigeria
Experience:
6 years
AMARACHI PEACE OGBONNA Judges Quarters Estate off 69 road Gwarimpa, Abuja, Nigeria ♦ H:- ♦ C:- ♦- PROFESSIONAL SUMMARY Organized, strategic, vibrant, innovative, hard-working and resourceful professional with over 6 years of successful experience in Data analysis, data entry, administrative and management, communication, customer relations and human resource management. Recognized consistently for performance excellence and contributions to success in various industry. Strengths in data entry and management backed by training in information Technology. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. SKILLS ● ● ● ● ● ● ● ● ● ● Data entry expertise Data Formatting Database Management Data interpretation Information Technology Proficient in Microsoft Application Packages. Data analysis Result oriented Eloquent in Public Speaking Proficient writing and editing Skill ● Excellent Verbal and Written Communication Skills ● A good team player ● Potential to adapt to new job challenges. ● Ability to work with minimal supervision ● Initiative and Self-Motivation ● Planning and Organizing ● Problem Solving and Creativity ● Excellent at Research ● Project management skill and competencies WORK HISTORY MANAGEMENT INFORMATION SYSTEMS AND ADMINSTRATIVE OFFICER/DATA ANALYST 2021 till Date Spectranet Limited - Abuja ● Ensures there are no data redundancy. ● Provides information for management making decisions. ● Ensures all data is being filtered and helps in calculations by inputting the needed formulas using Microsoft excel. ● Provides timely monthly, quarterly and annual reports of staff performance to management. ● Helps in ensuring accurate collation of data. MIS OFFICER/ASSISTANT SECRETATRY- Association for Reproduction and Family Health – Abuja ● Supported the secretary to enhance projects with efficient schedules, coordinated related documents and organized resources to support unique demands. ● Created content articles for scheduled programs. ● Transcript audio to written form. ● Proof read documents. ● Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements. ● Created and updated physical records and digital files to maintain current, accurate and compliant documentation. ● Produced highly accurate internal and external letters and memoranda. ● Delivered top-notch administrative support to office staff, promoting excellence in office operations. ● Providing general administrative support including travel arrangements, hotel accommodations and expenditures reimbursements. DATABASE OFFICER 2019 -2020 Rossland Consulting Limited – Abuja ● Administered, supported and monitored databases by proactively resolving database issues and maintaining servers. ● Coordinated with project management staff on database development timelines and project scopes to ensure timely and successful execution of AFREXIM Bank Project called MANSA for SME's. ● Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports. DATA ANALYST/MIS, 11/2018 to 06/2019 Nigerian Bar Association Branch Office – Port-Harcourt ● Utilized various professional statistical techniques and maintained large databases to collect and analyse data from clients. ● Ensured timely and accurate weekly and monthly collation of Data using Microsoft Excel ● Correct any data entry error to prevent later issues such as duplication or data degradation. ● Organized, sorted and checked input data against original documents and creates various Excel documents to assist with pulling metrics and presented them to give concise understanding of best placement for needed resources. DATA ANALYST/IT SUPPORT, 01/2018 to 11/2018 Modern Business Services & Solutions Ltd. – Abuja ● Recommended data standardization and usage for protection of data integrity. ● Reviewed files, records and other documents to obtain business information and key data informing. ● Coordinated statistical data analysis, design, and information flow. ● Assisted IT team members by crafting project research material for implementation. ● Participated in requirements meetings and data mapping sessions to understand business needs. ● Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives. ● Managed customers' expectations of support and technology functionality in order to provide positive user experience. ● Handled computer system troubleshooting and provided technical support to entire team for computer operations. SALES ANALYST /CUSTOMER SERVICE ASSOCIATE 2013 - 2017 Vodafone telecom Uganda ● Compile and analyse data over time to forecast sales trends ● Communicate with management team regularly ● Review past sales data to determine trends in productivity ● Prepare accurate reports using data from internal and external sources ● Evaluate third-party data to determine best practices for company success ● Present actionable information and insights to team members and management ● Gather and analyse data in order to understand problems and address them proactively ● Collaborate with team members and members of other departments. ● Achieved and consistently exceeded revenue quota through product and service promotion during routine calls. ● Conferred with customers about concerns with products to resolve problems and drive sales. EDUCATION Masters of Science in INFORMATION SYSTEMS, 2015 - 2017 Kampala International University - Uganda Work in Robotics 3D Design Using Solid-works: 2017 International University of East Africa, Uganda Bachelor of Science in INFORMATION TECHNOLOGY, 2011 - 2014 Kampala International University - Uganda Senior School Certificate Examination: W.A.E.C, 2011 Federal Government Girls College, Umuahia PROFESSIONAL AFFILIATION  Nigerian Institute of Management 2018  Certified Human Resource Management (HRM), Formazione Business School, 2018  Certified Customer Service Relations Management, Formazione Business School, 2018  Certificate, Jobberman Nigeria Soft skills training 2018 Skills learnt during the training:  Time Management  Critical thinking and Analysis  Creative and Innovative Ability  Effective Oral and Written Communication skill  Emotional Intelligence VOLUNTEERING AND COMMUNITY SERVICE-------------------------MOUNTAIN OF FIRE AND MIRACLE MINISTRY (P.R.O/USHER) 2021 - till date  Create content for the organization.  Ensures the dissemination of Information to the appropriate personnel.  Work closely with the executive usher to plan, prepare and coordinate meeting, seminars structures and agendas. SAVE THE YOUNG THAT MATTERS INITIATIVE March 2018 -till date  Fundraising  Takes down minutes of the meetings, planning and coordination. REFERENCES Available on request
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