PEACE OKPUNYI IJEGE
Nigeria| No. 8 Madaki Street Narayi Kaduna | -
Email:-| LinkedIn:https://www.linkedin.com/in/peace-ijege-/
SUMMARY
● Skilled Virtual Assistant with an Aptitude for streamlining operations, ensuring seamless support and driving
productivity for teams.
● Proven track record in enhancing client satisfaction and delivering top-notch administrative services in fast-paced,
dynamic environments.
● Tech-savvy problem solver adept at managing complex tasks, fostering strong client relationships, and delivering
results with precision and empathy.
EDUCATION
Kaduna Polytechnic, Kaduna
HND. Production and Operations Management
Kaduna Polytechnic Kaduna
Diploma.Banking and Finance
2015 -
WORK EXPERIENCE
Virtual Assistant (Intern)
April 2024 - Present
Spring Field Law Practice
● Efficiently manage administrative tasks such as data entry, email handling, appointment scheduling, and file
organization to maintain smooth daily operations.
● Conduct thorough online research, compile data, and deliver well-organized reports to assist in informed
decision-making.
● Support social media and customer service initiatives by scheduling content, engaging with audiences, and
addressing client inquiries to enhance overall satisfaction.
Customer Service Representative
March 2021 -Jan 2024
United Bank for Africa (UBA)
● Effectively resolve customer complaints and provide solutions to ensure a positive experience.
● Manage customer interactions by answering calls, documenting concerns, and addressing requests promptly.
● Engage with customers across multiple channels, gather feedback, and maintain accurate records to enhance service
quality.
United Bank for Africa (UBA)
Sept 2019 - March 2020
Direct Sales Repersentative
● Oversee and ensure adherence to all sales targets and objectives.
● Professionally manage the promotion and sale of diverse banking products.
● Respond promptly to customer inquiries, providing detailed information on company offerings and tailored quotes as
needed.
CERTIFICATION
EF SET English Certificate 69/100 (C1 Advanced) from EF Standard English Test (EF SET)
SKILLS
Time management
Technical Proficiency
INTERESTS
Personal Development
LANGUAGES
Igede - Native
Adaptability
Networking
English - Expert
Project Coordination
Creative Writing
Hausa - Expert
2024
