Peace Ifeanyi George

Key Skills ●​ Executive & Admin Support: Calendar management, travel/hotel bookings, task coordination ●​ Automation & AI: Chatbots, AI agents, macros, workflow snippets ●​ CRM & Tools: HubSpot, GoHighLevel, Zapier, Make.com ●​ Collaboration & Project Management: Trello, Slack, Monday.com ●​ Customer Support: Zendesk, Email, WhatsApp, Phone ●​ Office Tools: Microsoft 365, Google Workspace ●​ Core Competencies: Communication, organization, problem-solving, workflow optimization Professional Experience Fashion9Drop – Email Marketing Specialist | Jul 2022 – Present ●​ Managed and executed email campaigns and automated flows for launches and promotions ●​ Improved engagement through segmented lists and optimized content Esthipe Enterprise – Email Marketing & Automation Specialist (Contract) | Feb 2023 – Dec 2023 ●​ Rewrote email copy for human-centered campaigns ●​ Built automated sequences and improved open rates up to 75% CMAN Plywoods Company – Customer Support Specialist | Oct 2019 – Nov 2024 ●​ Provided multi-channel support, managed orders & complaints ●​ Coordinated with teams to resolve issues, improving retention Jessikennic Electronic – Virtual Assistant | Oct 2022 – Apr 2024 ●​ Managed inboxes, CRM records, and daily operations ●​ Reduced response time and improved customer satisfaction Glow SkinCo – Email Copywriter (Contract) | Feb 2023 – Dec 2023 ●​ Created high-converting campaigns with automated sequences ●​ Boosted open rates and engagement Education Delta State University, Abraka, Nigeria – B.Sc. Computer Science (Applied Science)​ NYSC – Supported administrative and operational tasks, record-keeping, and teamwork