Peace Ibikunle

I have hands-on experience supporting healthcare professionals and medical practices through efficient virtual administrative and clinical assistance. My role as a Medical Virtual Assistant has equipped me with the ability to manage patient records, scheduling, billing, and communication while ensuring accuracy, confidentiality, and compliance with healthcare standards.

Skilled in managing calendars, coordinating appointments, sending reminders, and streamlining daily workflows to reduce physician workload.

 Experienced in handling patient inquiries with empathy and professionalism, providing accurate information, and ensuring excellent patient satisfaction.

Proficient in updating electronic health records (EHR/EMR), transcribing medical notes, and maintaining accurate, organized patient files.

Knowledgeable in insurance claims processing, prior authorizations, and follow-ups for faster reimbursements.

 Experienced with healthcare software and telehealth platforms (e.g., Athenahealth, Kareo, Epic, Zoom for Healthcare, Doxy.me), as well as productivity tools (Excel, Google Workspace, Trello).

Strong understanding of HIPAA and patient confidentiality standards, ensuring secure handling of sensitive health data.

Adept at balancing multiple responsibilities, prioritizing urgent tasks, and delivering results under pressure.