Peace Essien

CONTACT Peace Essien  Calabar, Nigeria  - - PROFILE SUMMARY A highly-motivated and proactive professional with a keen eye for details, proficient at minimizing back and forth with clients and efficient at saving time for top-level executives, with extensive experience working with high-level executives at various times. My core areas of expertise includes but are not limited: to effective planning and decision making, judging situations, creating team-spirit, embracing change and service development, customer and guest support, Airbnbs/short-term rentals property management and optimization, Executive, Personal and Administrative Assistance. CORE SKILLS AND COMPETENCIES Communication skills •Computer Skills •Adaptability •Apt, meticulous and attention to details •Willing to take up responsibility •Committed to quality improvement •Flexible to change and service improvement. EDUCATION 2018 University of Calabar, Nigeria Bachelor of Medical Laboratory Science EXPERIENCE December 2023 August 2024 Administrative Assistant Care Hires Recruitment Company KEY RESPONSIBILITIES Profile Management - Creation and Maintenance: Developed and maintained detailed profiles for healthcare workers including senior healthcare assistants, nurses, and healthcare assistants. - Personalization: Ensured each profile accurately reflected individual professional qualifications, experience, and personal details. - Data Entry: Accurately inputted certifications, training records, and professional qualifications into the organization’s system. - Verification: Cross-checked certificates and training documents to ensure compliance with industry standards and organizational requirements. Document Handling - Organization: Managed and organized a variety of documents related to healthcare workers, including licenses, certifications, and personal identification. - Updates: Regularly updated records to reflect new training, certifications, or changes in professional status. Coordination and Communication - Liaison: Acted as a point of contact between healthcare workers and the organization, facilitating smooth communication regarding profile updates and documentation needs. - Support: Provided support to both internal staff and external candidates in the recruitment and onboarding process. Compliance and Quality Assurance - Regulatory Adherence: Ensured that all profiles and documentation complied with relevant healthcare regulations and organizational policies. - Accuracy Checks: Performed routine checks to ensure data integrity and accuracy across all profiles and records. Reporting and Analysis - Data Compilation: Compiled and generated reports based on worker profiles, training completions, and certification statuses for management review. Process Improvement - Feedback Implementation: Collected feedback from users to identify areas for improvement in the profile management system and processes. - Efficiency Enhancements: Recommended and implemented changes to streamline administrative processes and enhance overall efficiency. January 2023 December 2024 Co-host and Property Manager (Remote) Airbnb Apartments In Miami Florida KEY RESPONSIBILITIES My services covered a range of responsibilities including but not limited to: •Set up Welcome/Check-in and Check out Messages for guests. • Provided support and Maintained guest communication and responded to enquiries promptly. • Facilitated check-in and check out (create remote locks) • Coordinated cleaning team, handymen and maintenance to ensure property is kept in top notch shape. • Monitored and responded to guest reviews. • Optimized listings to increase bookings and revenue. •Created Guidebooks to enhance Guest experience. • Addressed and handled any potential guest complains. • Performed data entry to track revenue and update guests lists as required. •Created and updated Additional Services Guidebook for guests to generate more revenue for the host (such as In-house Chef, groceries shopping). REFERENCE Available on request. -