Peace Ejikeme

I am a Virtual Assistant, Customer Support Representative and Sales professional with experience helping businesses communicate with customers, manage daily operations and increase conversions. I enjoy working directly with clients, solving problems and making sure every customer feels supported from the first contact to final resolution.

Over the years I have handled email support, chat support, phone interactions, lead generation, appointment scheduling and CRM tasks such as updating client records, creating reports and tracking follow ups. I am confident using tools like HubSpot, Zendesk, Gmail, Google Workspace and social media platforms to stay organized and efficient.

What makes me different is that I genuinely enjoy customer interaction and I take ownership of the experience by responding quickly, staying patient and communicating clearly. I am always focused on providing helpful solutions and building trust.

I am open to opportunities where I can support customer service operations, assist busy entrepreneurs as a Virtual Assistant or help sales teams with prospect outreach and lead management. I learn quickly, I adapt fast and I love working remotely with teams that value responsibility and great communication.

Current skills include customer service, CRM tools, live chat support, email communication, lead generation, appointment setting, admin support, data entry and client relationship management.

If you are looking for someone who brings customer care, sales support and organization together, I would be glad to connect and explore how I can support your team.