PEACE DIMAKA
SALES STRATEGIST
I'm a versatile Marketing Specialist with a passion for social media
management and creating strategies that really work. I love finding creative
ways to boost brand engagement and help businesses meet (or beat) their
sales goals. With a knack for building strong client relationships and staying
on top of the latest digital trends, I focus on making sure both the numbers
and the customer experience are top-notch. My goal? To keep things fun,
engaging, and always customer-focused while driving real growth.
WORK EXPERIENCE
EDUCATION
E-Commerce Agent
Daza, UK (Part Time Remote Role)
Economics (BSc, 2021)
University of Nigeria, Nsukka.
Aug 2024
Specializes in Shopify store management, overseeing
product catalog updates and customization.
Sending Emails to Prospects for sales.
DeliverIing outstanding chat support, addressing
customer inquiries promptly and resolving issues
effectively.
Overseeing product sourcing, meticulously updating
OTHER KNOWLEDGE
product catalogs, and properly tracking transactions.
• Digital Marketing , 2022.
Virtua Assistance: Problem-solving and
customer support 2022.
• Data Analytics, 2023
LANGUAGE SPOKEN
English
Virtual Sales Agent
Zah Africa Marketing Agency, Lagos, Nigeria.
Feb 2023 - Aug 2024
Managed incoming phone calls, generated sales leads,
and Identified customers’ needs to achieve satisfaction.
Proactively maintained ongoing and open
communication with the Agency’s clients to share
service updates, and ensure they receive timely
CONTACT INFORMATION
assistance.
Generated leads and organized the Monday Board.
Cold-calling potential clients and efficiently utilizing
--
Lagos, Nigeria.
digital marketing strategies such as Email marketing.
Delivered outstanding chat support, addressing
customer inquiries promptly and resolving issues
effectively.
I applied a foundational comprehension of the
connections between social media marketing,
promotion, customer service, and user interaction.
COMMUNITY SERVICES
Administrative Executive - Contract
Magaret vocational centre, calabar, Nigeria.
Feb 2022 - Jan 2023
National Emergency Management
Agency.
Supervised over two thousand students in different
areas which included E-commerce and human
Policy Analysis and Research Group
(PARG)
resource management.
Skillfully managed administrative responsibilities
including; incident reports, preparing presentations,
identifying issues, and suggesting remedies.
Managed and streamlined daily operations.
Automation of tasks using Zapier and Asana.
Sales Representative|Customer service
SKILLS
• Admin Support
EAD Enterprises , Uyo, Nigeria
Feb 2022
August 2020-
Cold calling to new and existing clients
Managed all reporting data, and documented all
• Digital Marketing
sales records.
Responded promptly and professionally to customer
• Proactive communication.
• Problem Solving Skills.
• Project Management
• customer service
• Tele Sales
inquiries via email, chat, and phone, addressing
questions about products, orders, shipping, and
returns.
Managed daily operations and maintenance,
concerning the warranty, and appeals.
Answered customers’ inquiries, prioritizing urgent
cases while maintaining quality service for all
customers.
CERTIFICATIONS
Digital Marketer
ALX(African leadership Academy)|
Mbazz-Empire, Enugu, Nigeria.
June 2020
Certified virtual assistant professional
May 2019 -
June 2022
Digital marketing skill institute| Certified
Effectively ran social media ads on the different social
media platforms, and used cost-effective strategies.
Digital marketing specialist
Wrote advertising copies and composed lead
September 2022
conversion statements.
Organized Client request forms and updated CRM.
African leadership Academy | Certified
Maintained open communication with the client, and
Data analyst
team to discuss project requirements and address
December 2023
any concerns.
