Peace

I am a results-driven Chat Customer Support Specialist with a strong passion for delivering exceptional customer service. With a proven ability to communicate clearly and empathetically, I specialize in resolving inquiries efficiently while ensuring a positive customer experience. My strengths lie in active listening, problem-solving, and multitasking across multiple chat platforms in high-paced environments.

I thrive in roles that require attention to detail, technical proficiency, and a deep understanding of customer needs. Whether assisting with product questions, troubleshooting issues, or guiding users through processes, I aim to leave every customer feeling heard, supported, and satisfied. I have worked as a chat customer support for years, where I promptly respond to customers’ chat, simultaneously making sure no customer’s question is left unanswered.

I have also worked as a call and email specialist, where I professionally communicate with clients via calls and emails with 100% ability to listen adequately and assist with all clients' queries.

As a sales development or product onboarding specialist, I have helped onboard 80% of the clients I have worked with on the company’s SaaS application, making sure I complete their application process from installation to registration and product features explanations.

I have used several SaaS and CRM applications, and I am willing to work with any client as a Virtual assistant, Customer Support Specialist, or Product Onboarding Specialist.