Payton Newby
Springville, UT/-/-____________________________________________________________________________________________________________
Work Experience
Director: Billing & Collections
April 2023-Nov 2024
Flock Safety: Remote
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Implemented the order to cash process partnering with Sales Operations
Setup billing processes to ensure accurate and timely invoices for customers
Rolled out a collections cadence first done manually then implemented Tesorio
Standardized the billing process with sales to ensure 90% of business was done the same way
Introduced a billing package to new customers so they knew what to expect in regards to their
invoices and payments
Worked with Sales Operations to simplify our contracts and create order forms for customers
Rolled out a customer facing and internal ticketing system for the billing team
Director: Accounts Receivable
April 2020-April 2023
Talkdesk, Inc: Remote
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Created new policies and procedures for the Revenue, Billing, and AR teams
Helped create a channel program and then built out reseller billing
Involved in opening up multiple countries and introducing telecom tax
Built out the order to cash process
Stakeholder for all new products, audits, deal desk, engineering team, and tax team
Senior Manager: Billing Operations
Aug 2018-April 2020
LogMeIn, Inc: (Jive Communications, Inc) Lindon, Utah
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Stakeholder for the International expansion
Proposed a new tax strategy and implemented
Involved in the development and launch of 6 new products
Work directly with VPs and executives on strategy
Manager: Revenue Operations
April 2017-Aug 2018
LogMeIn, Inc: (Jive Communications, Inc) Lindon, Utah
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Managed 17 direct reports in 3 countries
Integral participant during the due diligence for acquisition
Ensure Jive’s back-end keeps running during migration
Teamed up with our development department to build our billing system
Intern to AP Manager to Financial Analyst to SR. Revenue Analyst
Sept 2012-April 2017
Jive Communications, Inc: Orem, Utah
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Skills/Talents
Education
● Excel Modeling
● Ability to stay focused and driven
Master of Business Administration (MBA)
Western Governors University
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Can lead teams and direct projects
Graduated – June 2019
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Not afraid to take on new challenges or ask for help
Speak Portuguese
Manage teams around the world
Can speak with various depts so they understand
Bachelor of Science in Business Management
Brigham Young University – Idaho
Graduated – Dec 2012