Pawan Singh Chouhan

Resume Pawan Singh Chouhan 47,Rampiplya Post Manglia, Sanwer, Indore 453771 Email ID:-Contact No:- Work Experience: 1)Organization: NICT Technologies Pvt Ltd. Client: State Bank of India, Bank of Baroda & Bank of India Designation: Technical Support Executive Duration:- to 15/11/2021 2) Organization : Valere Labs Pvt Ltd Client : Call Playbook Designation: Virtual Assistant Responsibilities: Attend Technical issue and resolve them for 310 Customer Service points of SBI. Installation & activation of Software EPSON PLQ 22 passbook printer. Installation & activation of Ingenico and Veriphone POS Micro ATM device. Installation of Cogent Precision & Morpho Fingerprint Devices. Collection & maintenance of data. Follow-up for Enrolments under Social Security Schemes. Registration & Documentation for appointing New Customer Service Points in various locations. Registration and activation of SBI Fastag for hassle free Toll Transactions. Data backup, user creation, software and applications installation. Handle problems, recognition, research, isolation, resolution and follow-up for difficult user problems, referring more complex problems to next level of technical staff & Ensure that all the issues are resolved. To Generate Leads for sales Team. Education Qualifications: Qualification Institute/School University/Board Performance B.Sc. AISECT University Bhopal AISECT 74.96% 12th JNV Manpur CBSE Delhi 84% 10th JNV Manpur CBSE Delhi 9.0 CGPA Technical skills: Reporting, MIS , Html, CSS, JavaScript, data Mining, Data Extraction, Lead generation, data entry , excel, Content writing MS Office-2007, Windows XP , Strength: 1- Communicating: Good and Soft Communication skills. 2- Flexibility and Adaptability regarding work requirements 3- Grasping capabilities: Good grasping power and learning skills. 4- Tolerance: Stress tolerance 5- Critical thinking: Good understanding with situations and decision making skills. 6- Coaching people: Good teaching skills with learning attitude. 7- Creative skills: Creative and innovative thinking and also creative writing skills. Personal Details: DOB: 11/07/1997 Father Name : Mr. Gulab Singh Chouhan Marital Status : Unmarried Strength : Quick Lerner, Honest and Hardworking. Hobbies: Listing Music Languages Known: Hindi, English, Kannada. Permanent Address : Village: Rampiplya, Post Manglia, Tehsil Sanwer, Distt: Indore, PIN: 453771 Declaration: I hereby declare above mention details are correct and complete to the best of my knowledge. Date: 21/5/2022 (Pawan Singh Chouhan)