Pawan Kumar Dhanda

CURRICULUM VITAE Mr. Pawan ADDRESS: Rajni Colony, Near New Grain Market Kaithal: 136027 Haryana Mail ID:-Mobile No. : - OBJECTIVE To be part of dynamic organization where I can prove myself the best and create Good name for myself and the organization by using my knowledge and skills ACADEMIC PROFILE  Graduation in Hotel Management Catering and Tourism Technology passed in March 2014 from Heritage Institute Of Hotel Management, Agra (Uttar Pradesh).  Passed 12th in- from Hindu High School, Kaithal, Haryana.  Passed 10th in- From Pawnar High School , Kaithal , Haryana. LANGUAGE SKILLS & OTHER QUALIFICATIONS  English, Hindi, Punjabi, Haryanavi.  Well versed with Microsoft office, basic and internet. EXPERIENCE TRAINING  Worked as industrial trainee with Radisson Blu Hotel,Jaipur,Rajasthan, India for 6 months. EMPLOYMENT  Currently working with Bengaluru Marriott Whitefield ,Bangalore from June 2017 till the date In Food & Beverage Service as Associate.  Worked with, Lebua Hotel And Resort from November 2016 to Aug 2017 In Food & Beverage Service as Bartender.  Worked with Radisson Blu Hotel Indore, from July 2015 to October 2016 In Coffee Shop as Food And Beverage Associate.  Worked with Jaypee Hotel Palace And Convention Center, Agra,Uttar Pradesh from March 2014 to July 2015, in Grand Buffet Restaurant as associate       Job Profile – Maintains service and sanitation standards in banquet areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others To improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work.  Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.  Ensures compliance with all applicable laws and regulations.  Ensures compliance with food handling and sanitation standards.  Ensures staff understands local, state and Federal liquor laws.  Improves service by communicating and assisting individuals to understand guest needs, Providing guidance, feedback, and individual coaching when needed.  Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.  Ensures corrective action is taken to continuously improve service results.  Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.  Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.  Analyzes information and evaluating results to choose the best solution and solve problems.  Assists servers and hosts on the floor during meal periods and high demand times.  Responsible for maintaining and checking equipment’s as per brand standard list of Marriott for Banqueting.  Produce a weekly report of the same to banquet manager.  Responsible for checking out schedule for banqueting maintenance of area and equipment in co- ordination with supervisor and manager.  Control stock for daily use to ensure service requirements are met. Achievements  Being the part of big volume outdoor catering.  Successfully completed EDP in Bengaluru Marriott Hotel Whitefield from April 2018September 2018  Successfully pass Brand Standard Audit with operational score of 98.60% & Brand Audit 95%  Successfully Done High Volume Out Door Catering Training  Attended a workshop on “Team building and leadership skills.”  Attended a workshop on “Fire Fighting.”  First aid.  Marriott passport to success. Strength  Quick learner and result oriented willing to learn forward and well organized.  Strong commitment.  Creative and ability to work independently as well as in a team.  Positive attitude.  Absolute dedication towards the duties Personal Profile NAME Date of Birth Gender Marital Status Nationality Mobile No. : : : : : : Pawan- Male Single Indian - Declaration I hereby declare that all the statements mentioned above are true and correct to the best of my Knowledge and belief Pawan