PAWAN KUMAR
Contact no: - -
Email: --Address 1: - 4/17 Trilokpuri, Mayur Vihar Delhi 110091
Permanent Address: - Village Sunnamai , Po – Dalippur Kailai , Dist – Mainpuri - UP
JOB OBJECTIVE
To excel in whatever I do in consonance with best of my abilities (inherited as well as diligently cultivated) and
acquired skill set. I aspire to attain stability in my career with consistent growth. Seeking assignments in Travel
Management with an organization of high repute.
PROFILE SUMMARY
A result oriented professional with more than 9 years of experience in Travel Industry - Customer Operations,
Process Optimization , Sales & Client Management
Specialization in Tailor made itinerary for outbound and inbound both.
Specialization to work with Online Suppliers System as well as Offline Supplier.
Proficient in handling client queries & providing required information to the client
Deft in rendering travel solutions, various online system as well as Rail Europe Online System.
CORE COMPETENCIES
Cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing
corporate goals
Managing relationships with clients to achieve quality product and service norms by resolving their service related critical
issues
ACADEMIC DETAILS
IT SKILL
Master’s in Business Administration – Sikkim Manipal – Distance Learning.Kolkata
Graduate – Bachelor of Arts, Burdwan University 2007. West Bengal
Higher Secondary, West Bengal Board 2003.
Secondary Education, 2001.West Bengal Board
Good at MS Office, Mail access, Internet surfing, accessing webs and a very fast typing speed.
WORK EXPERIENCE
Worked as Sr. Travel consultant at Ottila International.New Delhi B2b from-
(International and domestic holidays package)
Key role – Individually heading the travel operation and Sales, client management, vendor dealing,
International & Domestic Holidays + Hotels +Tours & Transfers & Sightseeing.
Worked as Sr. executive in b2b department, dnata. Noida from Nov 2015 -2016
Key role – Individually heading the travel operation and Sales, client management , vendor dealing ,
International & Domestic Holidays + Hotels +Tours & Transfers & Sightseeing for Dubai
Worked as Operation Head at Emnars International Pvt Ltd. From 2018 – 2020. B2B & B2C
Chandigarh
Worked as Office Assistant in Megha Doors INC Plywood Industry Murthal Haryana from July 2020 till January 2021. Profile – Sales & Marketing , Human resource , Accounting.
Currently working at PNR Holidays Nehru Place in B2B & B2C both from February 2021 till Now.
HOBBIES & INTREST
Web Surfing for knowledge.
Traveling & Interacting with new people and assisting them to my best.
Writing
PERSONAL INFORMATION
Date of Birth:
20h April 1984
Marital Status:
married
Children:
Languages Known: Hindi, English and Bengali. (Read, write and speak)
Personality Traits:
Hard working, Responsible &
Strong will. Have patience and positive attitude
Nationality:
Indian