Pavlova Crain

Pavlova Crain-- Qualifications Summary A collaborative and dynamic team-player capable of a high level of interaction with a multitude of in-house as well as customer facing roles. ​EDUCATION Heald College, Hayward, CA (2009) Medical Insurance Billing & Coding Diploma -Woodside High School 2007 Employment Experience: Vforce Private Security (April 2021-Present) hold post at Kaiser Hospital - engage with patients to greet them - help with transients that enter the premises - point of contact when there is an emergency, etc. - Allied Universal Private Security ( june 2020- june 2021) - Supervisor for all Savemart Stores oversee each site (9) check in with peers, account for all reports main point of contact for all 9 sites Flex officer experience (available for any site/shift) Advoque/Randstad Staffing (aug 2020-sep. 2020) ● Material Handler Packer for N-95 face masks properly boxing & counting masks by hand. Labeling the boxes with postage. Gary D. Nelson @ Tesla Production Associate (August 2018-December 2019) ● Working in stations 140-170 building Model 3 Tesla vehicles ● Learning and training peers in new processes ● Knowledgeable of both large and small hand tools specific to each station. ● ● ● ● Identifying the proper parts for specific processes Getting the job done intact and on time Well versed in unique processes like 150 Front Volunteered whenever and wherever needed to support production. M.E.E CUSTOMER SUPPORT (May 2016- July. 2018) ● Consulting clients about services provided within the company ● Taking phone calls, faxing, emailing and setting up appointments ● Use of Microsoft word, excel, and PowerPoint EXP Pharmaceuticals RMA Support (April 2015-April 2016​) ● Warehouse duties, counting and scanning controlled substances ● Shortage and damaged goods reporting ● Daily RMA processing/reporting to each company per FDA compliancy ● Strong use of Microsoft Word and Excel Western Digital /Clean Room Tech: (Nov. 2014-Apr. 2015) ● Assembling and testing electronic products ● Follow Clean Room SOP ● Able to use small hand tools, excellent manual dexterity ● Small part identification and placement ● Computer skills: Microsoft excel, Microsoft word Volunteer: Guest Services Department-Stanford Hospital & Clinics, April 2012August 2014) ● Navigating guests to correct floors and/or departments ● Issuing food vouchers and parking vouchers for overnight guests ● Answer phones, sending mass emails to various departments of upcoming events ● Document filing, Patient check-in Receptionist: East Palo Alto Senior Center Inc., East Palo Alto, CA. (Jan. 2010 -May 2012) ● Senior services, registration and in-take ● Confidential filing of senior information (HIPPA) ● Administrative duties such as answering phones, data entry, filing and office coordination