Paulyn Arevalo

Paulyn Montejo Arevalo 143A Mabini St. Liliw,Laguna Contact #:- E-mail Address-CAREER OBJECTIVE To pursue a highly challenging and creative career ,where I can apply my existing knowledge and creativity, acquire new skills and contribute effectively on the organization. WORK EXPERIENCE TRAINER SIX SIGMA GREEN BELT CERTIFIED QUALFON PHILIPPINES INC NORTON LIFELOCK (March 2018 – June 2020) Job Description > TRAINER Foundation and Product Specific Trainer Nesting Coach Workbook Creator Module Creator Monitoring and Guiding the Agents from Classroom Training till Endorsement to Operations > CYBER SAFETY AGENT Assisting Members with Identity Theft Issues, such as Scam, Data Breach Updating Billing Information Blind Troubleshooting of Software Installation Blind Troubleshooting with their Online Account Educating Members with Identity Theft Protection Educating Members about Credit Report and Scores Assisting Members with Norton AntiVirus Software Issues Billing Issues Troubleshooting SALES ASSOCIATE I (SlimWare Utilities) CONVERGYS (January 2017 – February 2018) Job Description Inbound Sales Monitoring customers account Activation of software via remote connection Conducting a check on customer’s computer Selling Premium Support Service for Customer’s computer CUSTOMER SERVICE REPRESENTATIVE (Time Warner Business Class & Insurance Care Center) Aces Contact Solutions (April 2016 – December 2016) Job Description Outbound Sales Handling customer’s account mostly businesses Selling service for phone line, internet and cable Calling customer and asking permission to send them quotes for insurance EDUCATIONAL BACKGROUND TERTIARY: PHILIPPINE WOMEN’S UNIVERSITY-CDCEC Undergraduate : Computer Secretarial STA. CRUZ,LAG.2010 - 2011 SECONDARY: CHRISTIAN SCHOOL OF LILIW INC. LILIW,LAG- ALTERNATIVE LEARNING SYSTEM PASSER 2009 ELEMENTARY: LILIW ELEMENTARY SCHOOL LILIW, LAGUNA- PERSONAL INFORMATION Sex: Female Age: 26 Date of Birth: October 18, 1993 Place of Birth: Caloocan City, Manila Civil Status: Married Citizenship: Filipino Height: 165 cms. Weight: 54kgs. Religion: Church of Christ Dialect: English and Filipino Randell Espiritu Trainer Qualfon Phils Inc Contact Number :- Maria Jamila Salud Caparas Trainer Qualfon Phils Inc Contact Number :- Mariene Lagadia Team Leader Qualfon Phils. Inc Contact Number :- Felicar Ainza Quality Analyst Qualfon Phils. Inc Contact Number :- PAULYN MONTEJO AREVALO APPLICANT