
Hi, my name is Paulo Jacobe and I’ve been in the BPO industry for over 9 years. Throughout my career, I’ve specialized in calendar management, CRM utilization, technical support, and customer service. I also have solid experience in upselling and collections, which has helped me develop a well-rounded skill set in both front-line support and backend operations. My goal has always been to deliver efficient, customer-focused solutions while contributing to overall team success.