Paulo José Da Lapa Costa

Results-driven professional with a passion for digital product development and UX, combining a strong operational background with strategic business focus. Experienced in managing global digital initiatives, leading cross-functional teams, and collaborating with stakeholders and IT teams to deliver impactful solutions. Skilled in driving service quality and aligning digital strategies with business goals, dedicated to continuously improving products through data driven insights and a critical focus on enhancing user experiences and business outcomes.