Paulo John D. Fernandez

I am a firm believer that hard work, dynamic and versatile will lead one to gain knowledge and be the best asset for the company. I have 7 years of distinguished performance in the Customer Service BPO Industry and Administrative Industry.

I can do the following, and I will be very happy to assist you.

✔️E-commerce Email Support

✔️Shopify Customer Service Chat Support

✔️Facebook Chat Support - Agorapulse

✔️Instagram Direct Message (DM) Chat Support

✔️eBay Lister/Dropshipping - Auto DS, Zik Analytic, Merchant Words.

My Tools and Apps

✔️ Gorgias

✔️ Freshdesk

✔️ Zendesk

✔️ Reamaze

✔️ Desktop Shipper

✔️ Shipping easy

✔️ Social Media ( Facebook, Instagram)

✔️ Gmail

My Tasks

✔️ Customer Service Support

✔️ Answering Product Questions

✔️ Checking Order Status

✔️ Real Estate Customer Service - Facebook Chat Support and Agorapulse

✔️ Order Processing

I graduated with a Bachelors's Degree in Human Resource Development Management. with that, I possess the tools and experience in finding the people that best match the company goals and visions.

I am seeking a competitive and challenging environment where I can serve the organization and establish a career for myself