Paulo Domingo

PERSONAL PROFILE Experienced Virtual Assistant with a demonstrated history of working as a Business Development Manager, Customer Service Specialist, E-Commerce Support Specialist, Digital Marketing Support Specialist, and Social Media Marketing Support Specialist. PAULO DOMINGO WORK EXPERIENCE Virtual Assistant/Social Media Manager Instant Leverage 2021 - 2023 CONTACT Developing strategies to increase followers, creating and overseeing social campaigns, producing content, prospecting and outreach, reviewing analytics, and communicating with key stakeholders in a company Phone Business Development Manager Staff Outsourcing - Email- Address Cebu City, Philippines 6000 EDUCATION 2015 - 2021 Setting goals and developing plans for business and revenue growth, researching, planning and implementing new target market initiatives,, researching prospective accounts in target markets, pursuing leads and moving them through the sales cycle, developing quotes and proposals for prospective clients, setting goals for the business development team and developing strategies to meet those goals, training development staff Outbound Sales Specialist LWS Media 2014 - 2015 2004 BS Major in Management Performed outbound sales calls, responsible for achieving sales metrices University of Southern Philippines Collections Specialist Accenture 2012 - 2014 2000 Secondary University of San Carlos -BHS LANGUAGE English Filipino Cebuano Responsible for pursiong past due accounts, responsible for setting up payment arrangements Customer Service (Escalations) Vision X, Inc 2010 - 2012 Responsible for handling escalated customer concerns, specialized in effective customer handling and improved custo0mer experience, also involved customer focused sales Outbound Sales Specialist Etelecare Global Solutions 2008 - 2010 Responsible for closing escalated sales calls, performed outbound sales calls Customer Service Representative People Support 2007 - 2008 Responsible for closing escalated sales calls, performed outbound sales calls On-Air Personality DYBN Killer Bee 92.3 2006 - 2007 Responsible for closing escalated sales calls, performed outbound sales calls MY SKILLS & EXPERTISE Customer Service E-Commerce Support Project Management Sales Lead Generation Prospecting