Paulo Bernal Tomas

Paulo Bernal TOMAS ROCKSTAR VIRTUAL ASSISTANT PERSONAL SUMMARY My main objective is to take a challenging and high performance oriented role in the field of Telemarketing and implement the expertise and experience gained in this field to develop complex project with efficiency and quality. WORK HISTORY VANTAGE CALL Appointment Setter and Telemarketer | January 2021 - June 2021 Contacting and cold calling current and potential clients over the phone Lead Generation and Management Answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed Organize good reporting and documentation AT&T UVERSE Technical Support Associate | September 2018 - October 2020 Providing cutting-edge service in a friendly, confident and knowledgeable manner over the phone Troubleshooting Internet, Television and Home Phone Services Issues Analyzing and explaining customer's bills CONTACT DETAILS VERIZON HOME Sales Representative | October 2020 - March 2021 - Directly responsible for selling products and services Paulo Tomas through Chat and Messaging facebook.com/tomaspaulob @paulotomasb CORE SKILLS Sales And Marketing Expertise in Customer and Technical Service Generate analytics report and insights Excellent Oral and Written Communication Mojo Podio Myphoner Asana Slack Follow-up with customers, solving customer inquiries and consultations in a timely manner Meet and exceed client mandated KPI's TRAINING EXPERIENCE How to Become a Virtual Assistant Social Media Management Facebook Advertising Home-Based Connect | April 2020 Facebook Advertising for E-Commerce Online Course FB ADS Business Support Services | March 2020