Pauline Shamiso Mtisi

PAULINE SHAMISO MTISI Number 27 Canada Drive, Braeside Professional summary -- in www.linkedin.com/in/ paulinemtisi Highly motivated professional with a proven track record of delivering accurate reports and high quality service. A dedicated leader with the ability to lead effective teams in attaining profit improvement. Objective To leverage my expertise in financial analysis, tax preparation, and budgeting to contribute to the financial stability and growth of an organization. I aim to provide accurate financial reporting, ensure compliance with regulatory standards, and deliver strategic insights to support business objectives. Experience Ecocash Holdings 2024 - Current Billing Officer • Generate accurate and timely invoices for customers based on sales or service records. • Reconciled customer accounts to ensure accurate billing, resulting in a 10.1% reduction in billing errors. • Investigate and resolve any discrepancies or billing errors. • Address client inquiries regarding billing, payments, and account statements. • Prepare regular financial and billing reports for management. • Maintain organized records of transactions, correspondence, and customer accounts. • Assist in audits by providing relevant billing and account documentation. • Use billing software (e.g., QuickBooks, SAP, or custom platforms, Sage Pastel, Odoo) for processing and record-keeping. • Identify and troubleshoot system errors to maintain smooth operations. • Work closely with the accounting and sales teams to ensure accuracy in billing. • Collaborate with other departments to resolve billing and invoicing issues. Samansco Junior Accountant • Reconciled financial accounts and identified discrepancies, resulting in improved accuracy of financial statements 2022 - 2024 • Generated weekly, monthly, and annual financial reports for management • Handled accounts payable and accounts receivable, resulting in improved cash flow and reduced overdue payments • Developed a system for tracking accounts receivable that reduced overdue payments by 25% • Created a budgeting system that reduced operating costs by 20% • Prepared and filed quarterly and annual tax returns for the company, resulting in a 22% reduction in tax liability • Developed and implemented internal controls that improved data security and prevented fraudulent activities • Analyzed financial statements to identify potential areas of improvement and cost savings • Developed a payroll system that automated the processing of employee salaries and benefits, reducing manual errors by 27.5% • Developed and maintained an accounting system that improved accuracy and transparency of financial transactions Pickglow Trading t/a Glow Petroleum 2020 - 2022 Accounting Graduate trainee (Accounting Assistant) • Compiled and analyzed financial data, providing key insights to management that contributed to a 15% increase in revenue • Reconciled bank statements and corrected discrepancies to ensure accuracy of financial records • Developed and implemented procedures for accounts payable and accounts receivable to improve accuracy and reduce processing time • Assisted in the preparation of financial statements, budgets, and forecasts • Developed and maintained a system for tracking accounts receivable and accounts payable • Researched and resolved customer inquiries, improving customer service and satisfaction Pickglow Trading t/a Glow Petroleum 2018 - 2019 Accounting Intern • Gained foundational experience in financial reporting and group accounting processes. • Contributed to the preparation of financial statements under IFRS guidelines. • Enhanced understanding of group consolidation techniques and reporting requirements. • Built strong working relationships with cross-functional teams to facilitate efficient financial reporting. Education National University of Science and Technology Bachelor's degree in Accounting 2020 — 2.1 Project Management Zimbabwe Project management 2021 — Pass ACCA ACCA in progress — Skills Financial Accounting • Management Accounting • Accounting Information Systems • Taxation • Auditing • Microsoft Excel •Customer Service •Odoo, ZOHO, Xero, Sage Pastel Reference Tafadzwa Tsanga - Accountant Samansco Industries/Solar quest Pty Ltd-- Nothando Mahlahla - Midlands Bookkeeper Pickglow Trading-- Isabel Nyabanga - Marketing Accountant Pickglow Trading--