PAULINE SHAINA MUÑOZ
Pampanga, Philippines
Whatsapp:- | Email:-Website:
PROFILE
EDUCATION
Bachelor of Science Major
in Information Technology
Aug 2016 - Oct 2019
Holy Angel University
Major in Web
Development.
Dean’s Lister, A.Y 2018
to 2019.
CORE
COMPETENCIES
Design & Layout: Adobe
Photoshop, Illustrator,
InDesign, Canva, Figma
Video Editing: Davinci
Resolve, CapCut
Content & Productivity:
Trello, Google
Workspace, Notion,
Microsoft Office
Social Media: Meta
Business Suite,
Hootsuite
GRAPHIC DESIGN
SKILLS
Digital Branding & Visual
Identity
Social Media Content
Design
Infographics & Data
Visualization
Slide Deck &
Presentation Design
Basic Motion Graphics &
Video Editing
Typography & Color
Theory
UI Mockups & Web
Layout Concepts
Responsive Visual
Storytelling
Creative and detail-oriented Graphic Designer with 3+ years of hands-on
experience producing digital content, marketing visuals, and brand assets for
clients in diverse industries, including education, tech, and e-commerce.
Skilled in translating abstract ideas into impactful visual solutions that align
with brand identity and drive audience engagement. Proficient in Adobe
Creative Suite, Canva, Figma, and Davinci Resolve. Brings a background in
administrative and content support, which enhances communication, project
delivery, and cross-functional collaboration. Passionate about clean design,
storytelling, and continuous learning.
WORK EXPERIENCE
Graphic & Content Assistant (Virtual)
Ally’s Piano Studio
Jan 2025 to Present
Designed promotional graphics, course banners, and social media content
using Canva and Meta Business Suite
Developed branded templates for lessons and student onboarding
Created engaging digital assets that boosted engagement rates by 40%
Maintained visual consistency across platforms and refined the brand's
digital presence
Marketing & Support Specialist
Superstaff (Remote)
Jan 2025 to Present
Coordinated sales operations, client inquiries, and order processing via Roll
Master, reducing response time by 20%.
Oversaw inventory and installation coordination across departments,
enhancing workflow efficiency.
Provided bilingual customer support aligned with US time zones, improving
service ratings.
Operations Manager & Creative Lead
Bandu’s Café
Feb 16 2020 to Nov 30 2024
Designed promotional materials including menus, posters, and social media
campaigns
Directed brand refresh efforts to modernize the visual identity
Coordinated photoshoots and in-house content creation for seasonal
marketing pushes
Technical Writer & Designer (Freelance)
Various Clients via Upwork & LinkedIn
Mar 2020 to Apr 2022
Delivered branded client-facing brochures, pitch decks, and user guides
Worked with clients to create infographics and explainer content that
simplified complex technical information
Used Figma to mock up website UI assets and Adobe Illustrator for icon
set
Article Writer & Visual Content Contributor
GWU Digital Marketing Agency
Sept 05 2019 to Feb 15 2020
Supported the design team with SEO blog images and graphic headers
Created content banners and social visuals for digital articles and landing
pages
CERTIFICATIONS
Microsoft Cybersecurity Training, BlackPoint IT Services (Feb 2025)
AI & Google Cybersecurity Training, BlackPoint IT Services (Feb 2025)
Microsoft Fundamentals, BlackPoint IT Services (Feb 2025)
Civil Service Exam Passer (Professional Level), Philippines (Aug 2022)
Google Digital Garage: Digital Marketing (Nov 2020)
Advanced CSS & PHP Development, Holy Angel University -)
VOLUNTEER EXPERIENCES
General Assistant, Pabanlag Christian Church
Coordinate church events, services, and community outreach programs.
Maintain membership records and manage office resources.
Published training booklets to support leadership and volunteer development.
Oct 2015 to Present
Coordinator, Trendsetters
Feb 2022 to Present
Organize youth programs and workshops on leadership, communication, and financial literacy.
Lead outreach efforts to engage marginalized and underserved communities.
Develop and implement youth-led initiatives across education, arts, and recreation.
University Student Council Senator, Holy Angel University
June 2018 to May 2019
Represented student interests in meetings with faculty and administration.
Helped organize fundraising events and ensured transparency in fund management.
Collaborated on initiatives and campus-wide projects to improve student life.
CHARACTER REFERENCES
Jessa Mae Laban
Lead Agent, GWU Digital Marketing Agency,-
Mark Concepcion
Head of Graphics and Design Department, HAU University Student Council,-
Aira Kate Teehankee
Co-volunteer, Pabanlag Christian Church,-
