Pauline Meldrum
Employment History
Details
customer service at petroutsas cash and carry, Zakynthos
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May 2004 – November 2006
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cash and carry duties which included getting orders ready for customers,stock
control,cash handling,managing the deli counter for the cash and carry.
manager at yoyos snack bar/restaurant, zakynthos
May 2006 – May 2009
Managing the snack bar /restaurant .Stock control,preparing snacks and
drinks,customer service,buying stock,cash handling,cleaning,health and safety.
office manager at hermes car rentals, zakynthos
May 2009 – May 2013
Skills
Critical thinking and problem
solving
Calm under pressure
Hard Working
Customer Care
Managing a car rental office with over 50 cars .Renting out the cars and
preparing the relevant contract and insurance paperwork,sales,delivering and
Languages
picking cars up from hotels,picking up customers from the airport,dealing with
English
complaints and problems and answering emails/inquiries from potential
customers .
Greek
chef at Elior UK, Glasgow,Scotland
Hobbies
October 2016 – February 2017
Working in a 5 star establishment catering to thousands .Following head chefs
orders,working in a fast paced environment under pressure as part of a team.
Customer support Vdesk /Nexxie group
03/19 - Present
Remote customer service role ,answering emails/live chat and managing social
media contect
Education
gryffe high school, Paisley,Scotland
August 1992 – May 1996
Standard grades in English,Biology,Computing
studies,French,Economics,Geography,Music
Professional Cookery, West of Scotland College, Paisley, Scotland
May 2015 – May 2017
National certificate Professional Cookery:various modules in food preperation
techniques,health and safety and organisation and practical skills in the
hospitality industry.
Core Skills :communication,numeracy,information and communication
technology,problem solving,working with others
I enjoy horse riding,watching
movies,cooking and spending time
with friends.