Dear Hiring Manager,
Working in a BPO for 8 years I was able to enhance my skills more, I was able to learn and experience new things and also gain more knowledge in different kinds of work and it also helps to develop my skills and self-confidence in dealing with different kinds of people.
I am highly motivated and driven with a strong desire to excel. I have leadership charisma with a sense of responsibility. I can type 40 WPM, however, my greatest strengths are in Administrative Support, Quality Assurance specialist, and Customer service representative.
I was connected to one of the Health and Beauty companies based in Canada as an Administrative Support and at the same time, I have been working as an Assistant HR Manager in one of the Virtual staffing companies based in Georgia. I was connected also before in Marketing Industries for 3 years and I have experience in how to use Quickbooks and POS (Point of Sale). I am also a fast learner with less supervision.
I have Expertise in the following area: Data Entry | MS Office (Excel, Word, PowerPoint, OneNote | Google Docs | Email Support/Management | Chat Support | Shopify | Zendesk | Gorgias | Calendar Invites
Sharing Application: Dropbox | Gmail/Google Drive | Share It |Google Spreadsheet
Communication: Skype |Email |Telegram | Viber |Slack |Whatsapp |Ring Central
I'm specializing my skills and continuing what I can do in the future, looking forward to increasing and learning more knowledge in a different kind of task.
Looking forward to working with you soon.
Kind regards,
Pauline Marie Doruelo