Pauline Gelacio

Pauline Gelacio VIRTUAL ASSISTANT WORK EXPERIENCE NURSE EXECUTIVE SUMMARY With 2 years of experience in Admin Assistant. I have the expertise and professional training to oblige you with your daily tasks so that you can boost your time and productivity. I provide expert assistance Email Handling, Calendar Management, Internet research, Social Management, Data Entry and Transcription Delivering high-quality results while meeting the strict deadline is my top priority. I'm a Jack of All Thread and always eager to learn new things. Let me be the helping hand in your growing business, hire a Rockstar Virtual Assistant SKILLS AND EXPERTISE Email Management, Calendar Management, Internet Research, Social Media Management, Data Entry and Transcription. CONTACT ME AT: Email:-Phone:- LinkedIn: http://bit.ly/35Vhl3e Skype:- | August 2017 - present Patient interaction (asking for basic information) Checking their Vital Signs. Scheduling doctors appointment. Organizing file of the patient. Transcribing what the doctor has said to the patient. Updating the system for end day review. Collaborating with other medical team for further assistance. Making outbound call for referral in a specialist. CUSTOMER SERVICE REPRESENTATIVE Teleperformance Inc. | Jun 2015 - Jun 2017 ·Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaints Provide accurate, valid and complete information by using the right methods/tool Manage large amounts of incoming calls Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution SCHOOLS ATTENDED DAVAO DOCTORS COLLEGE Bachelor Science Of Nursing | Jun 2005 - April 2009 Nursing Apprenticeship Program General, a registered nurse job description includes monitoring, recording and reporting symptoms or changes in patient’s conditions. We also, perform diagnostic tests, supervise less skilled licensed or certified nurses, prepare patients for examination and treatment.