Paulina Christine Salvador

Paulina Christine Salvador-Payot Punta Prinsesa, Cebu City, Philippines- - CAREER OBJECTIVE To obtain where my skills and knowledge regarding the field will be useful and be able to meet the standard of the institutions I’ll be engaging to. I am flexible to do work and willing to learn and adapt changes in the environment for the development purposes of individual. PERSONAL INFORMATION Age: 27 Date of Birth: April 19, 1995 Marital Status: Married EDUCATIONAL BACKGROUND June 2008 – March 2012 LA CONSOLACION COLLEGE Scholar of Gloria Macapagal-Arroyo March 2012 June 2012 – October 2012 CEBU DOCTORS UNIVERSITY Bachelor of Arts in Psychology November 2012 – March 2018 UNIVERSITY OF SAN JOSE RECOLETOS Bachelor of Science in Psychology INTERNSHIP Industrial Internship Authors Solutions Produced ID’s of the new trainees. Track employees for the releasing of COE (Certificate of Employemnt) Assist applicants in the recruitment hub for their application. Call referrals for more applicants to drop by. Conduct the branding survey. File 201 Files Creative Cuisine Gourmet Group File 201 Files Co-sign employees overtime sheet Produced new 201 files Observed Trainings of New employees. Interviewed applicants. Clinical Internship 180 Degree Inc. Rehab Attended the basic needs of the clients inside the rehab house Conduct activities to promote quality of life Inspirational talk together with the clients Adapt their routine for them to feel comfort and security Observe habits and behaviour of the new clients File dismissal of the clients to be release _____________________________________________________________________________________ WORK EXPERIENCE LEAD GENERATION SPECIALIST 411BPO -qualify possible business owner -taking outbound calls -consolidating reports to sales department CUSTOMER SERVICE SPECIALIST TELEPERFORMANCE -answers inbound calls -we book flights, hotels, cars and other service offered -we cancel flights, bookings, reservations and refund as well TECHNICAL SUPPORT SITEL GROUP -we attend to client technical issues -we issue technician visit -we issue installation for connection COLD CALLER /ACQUISITION (direct client) -we call possible client who are interested in selling their property -we sometimes do the sales. MOST SIGNIFICANT TRAININGS/ WORKSHOP/ SEMINARS ATTENDED Delegate, “PEOPLE MANAGEMENT ESSENTIALS: Molding Future HR Practitioners” Delegate, “PROMOTING JOB LONGEVITY IN THE WORKPLACE” Delegate, “THERAPEUTIC COMMUNICATION & TRANSACTIONAL ANALYSIS CHARACTER REFERENCES Flordeli Villotes Lead Generation Specialist 411BPO- Kenneth John Baguio Customer Service Specialist TELEPERFORMANCE - Dilly Ann Montero Subject Matter Expert TELEPERFORMANCE - Ariel Quimque Dimaymay Trainor 411BPO-