Paulina Amade Obilikwu

Paulina Amade Obilikwu

$8/hr
I offer admin support, manage STR listings, guest relations, and streamline operations efficiently.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
About

As an experienced Virtual Assistant, I offer comprehensive administrative, technical, and creative support to businesses and individuals. Over the years, I’ve honed my ability to handle diverse tasks efficiently, ensuring that my clients’ daily operations run smoothly. My primary skills include calendar and email management, appointment scheduling, data entry, and customer service. I excel in organizing and streamlining workflows, helping my clients save time and focus on their core business activities.

I’m proficient in a range of software and tools, including Google Workspace, Microsoft Office, and project management platforms like Asana and Trello. My familiarity with these tools allows me to manage tasks effectively, prioritize projects, and ensure deadlines are met. In addition, I offer social media support, where I assist in content creation, scheduling posts, and engaging with online communities to help clients build a strong digital presence.

My communication skills, both written and verbal, are a strong asset in this role. I have experience interacting with clients and customers on behalf of businesses, ensuring that all communications are handled with professionalism and clarity. I’m adaptable, detail-oriented, and proactive, always looking for ways to improve systems and processes.

Co-host in Short-Term Rentals (STR):

In addition to my Virtual Assistant role, I have substantial experience as a Co-host in the Short-Term Rental (STR) industry. I work with property owners to manage their listings on platforms such as Airbnb and Vrbo, ensuring optimal performance and guest satisfaction. My responsibilities include everything from managing bookings and guest communications to coordinating cleaning and maintenance services.

I specialize in crafting compelling property descriptions and ensuring listings are optimized with high-quality photos and competitive pricing strategies. I closely monitor booking trends and adjust rates to maximize occupancy and revenue. My experience also includes managing guest inquiries, providing prompt and courteous responses to ensure smooth check-ins and positive experiences throughout their stay.

As a Co-host, I’m skilled at handling any issues that arise during a guest’s stay, from last-minute booking changes to maintenance problems, ensuring that both guests and property owners are happy with the resolution. My strong organizational skills, coupled with my knowledge of STR platforms, allow me to deliver top-tier service to both guests and hosts, ultimately driving success in the short-term rental market.

This description emphasizes both your broad administrative expertise and your specialized skills in STR management, giving potential clients a clear understanding of your value.

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