I am an experienced BPO employee with background in Customer Service, Technical Support, Billing, Loyalty (Cancellations Department). I have worked my way up from a Customer Service Representative to Operations Team Leader and lastly with a Support role as a Coaching Consultant.
I am now starting my freelance journey as a Virtual Assistant. I completed a training in Amazon Virtual Assistant Masterclass under Amazon Sellers VA (ASVA). This is a complete hands-on Amazon VA training from product research to inventory management to sponsored ads given by certified Amazon Sellers.