Paula Ong

I am familiar with Microsoft Word, Microsoft Excel, Google Docs, Google Spreadsheet, Agent Desktop, Zendesk, HelpScout, Helpwise, Shopify, eRetail, and Canva.

Over the past few years, I have worked as a customer service representative, which gained my experience and strengthened my skills in providing an excellent customer service experience. I am assigned to answer emails regarding various inquires and complaints.

I am a very responsible, reliable, flexible, and hard-working individual. I am versatile, and I can quickly learn any task assigned and asked to do.

I provide the following services:

1. Data Entry

2. Web-research

3. Email Customer Support

4. Assistant/Secretary

5. Any tasks regarding administrative works

6. Shopify maintenance such as adding new products, updating products (inventory/pricing/tagging/etc)