Paula Niña Garcia Llano

Paula Niña G. Llano #87 Phase 3 Iba O ‘ Este Calumpit, Bulacan-- WORKING EXPERIENCE: RMH TELESERVICES (also known as Alorica) COLLECTIONS AGENT ACCOUNT- Credit One Bank Collections RESPONSIBILTIES- collecting credit card debts and also providing good customer experience with the cardholders DATE HIRED- November 14 , 2014 – October 18 , 2017 TRANSWORLD SYSTEMS INCORPORATED COLLECTIONS SPECIALIST I ACCOUNT- Transworld Systems Incorporated(Third Party Collections) RESPONSIBILITIES- collecting debts that was sold by the company and make solution or an arrangement to help them rebuild their credit score. DATE HIRED – November 14 , 2017 – February 6 , 2019 EDUCATIONAL BACKGROUND TERTIARY BULACAN STATE UNIVERSITY Bachelor of Science in Home Economics Major in Food Production Entrepreneurship - Malolos, Bulacan SECONDARY BULACAN STATE UNIVERSITY LABORATORY HIGHSCHOOL - Malolos,Bulacan PRIMARY F. MENDOZA MEMORIAL ELEMENTARY SCHOOL - Calumpit , Bulacan ACHIEVEMENTS / AWARDS COLLECTIONS AGENT - Best in Quality for first quarter 2017 with an average of 91.73% Primary - 3rd , 5th and 6th as an outstanding pupil TRAINING 3 DAYS TRAINING WITH CERTIFICATE IN SOCIAL MEDIA MARKETING , SEO , BLOGGING , CONTENT CREATION , ARTICLE WRITING , LEAD GENERATION SKILLS Computer literate ,hardworking , time management , good communication skills,self-confidence, teamwok , strong work ethics REFERENCES Alaine Roces – Credit One Collections Team Manager - Angelo Danga – Credit One Collections Team Manager- Joannel Pablo – Wells Fargo Collections Agent- Paula Niña G. Llano Applicant’s Name & signature