Paula
Marisse De
Leon
Remote Worker
Contact
Address
Customer Service Representative bringing top-notch skills in oral and
written communication, active listening and analytical problemsolving skills. Enhances customer experiences by employing serviceoriented behaviors, understanding customer desires, and providing
customized solutions to build loyalty.
Work History-
Contractor - Remote
Managed Service Provider (MSP) | Voice,
Arayat, Philippines 2012
Dispatcher & Admin tasks
Phone-
2020-07 -
E-mail
2021-07
-
CS Administrator Cum Dispatcher
-
Quality Analyst
TopData IT Solutions, Angeles City
Technical Support Representative
TopData IT Solution, Angeles City
Position: Agent
VPN | Chat & Email
2014-12 -
Technical Support Representative
2017-05
Arvato Group - Bertelsmann, Clark
Position: Agent and Quality Analyst
Gaming Console | Mobile Device | Chat & Voice
-
Technical Support Representative
Convergys Corporation, Clark
Position: Agent
Internet Service Provider | Voice
E-mail, Application and Browser Provider | Chat
-
Customer Service Representative
Convergys Corpporation, Manila
Position: Agent
HealthCare Insurance |Voice
Education
Marketing
Angeles University Foundation - Angeles City,
Pampanga
