Paul Rascano

HERBERT PAUL RASCANO VIRTUAL ASSISTANT | TITLE ABSTRACTER CUSTOMER SUPPORT SPECIALIST GET IN CONTACT Mobile | WhatsApp | Viber: (- Gmail:-Skype:-Linkedin: www.linkedin.com/in/paulrascano 292 Montillano Street, Brgy. Alabang, Muntinlupa City PERSONAL PROFILE WORK EXPERIENCE A freelance virtual assistant helping business-owners with virtual assistance tasks such as lead generation, data entry, internet research, email management, typing, and transcription. SENIOR DATA EXAMINER | TEAM LEADER With experience in customer support which role is to help and assist business-owners with their concern. Business-owners/Sellers from one of the biggest and successful e-commerce. AREAS OF EXPERTISE Data Research and Management Customer Support Title Insurance Research and Examining Title Abstracter Data scraping Dropshipping OTHER SKILLS The ability to analyze complex technical information Can analyze and research needed information to resolve the issue Detail oriented Excellent problem solver ORGANIZATION Muntinlupa Church of Christ 33AD Young Adult Group Vice President 2016 to Present SMCC YAG – South Metro Manila Churches of Christ YAG Leader | 2015 to Present American Data Exchange Incorporation (ADEC Innovation) Senior Title Examiner (November 2010 - 2015) An abstractor of title who prepares and certifies the condensed history of the ownership of a particular parcel of real estate, consisting of a summary of the original grant and all subsequent conveyances and encumbrances affecting the property. Team Leader March 2015 - December 29, 2018 Responsible for supervising and monitoring team performance, coaching and supporting the team in order to reach individual and team goals. Creating month-end performance reports of each analyst. Reporting weekly directly to the client regarding the productivity, quality of the work, the capacity of the team, and the efficiency. Discussing any new projects or procedures with the client and internal managers. Spearheading team meetings. SELLER SUPPORT Majorel (Formerly Arvato Bertelsmann) | February 2020 – September 2020 The role is to help and assist the business-onwers with their concern through phone. Helping them with product listing, product fulfillment, account registration, claims, etc. EDUCATION HISTORY INSTITUTE OF CREATIVE COMPUTER TECHNOLOGY Computer Programming | Year- Member, Student IT Helpdesk Member, Video Game Society TRAINING AND SEMINARS Kaizen Training Sessions ADEC | September 2017 Time and Stress Management Training ADEC | November 6, 2017 Leading with Emotional Intelligence: Building a Positive Workplace ADEC | June 26, 2018