Paul Kellett
87 Lettergreen Road, Donagh, Lisnaskea, Co.Fermanagh, Northern Ireland
--
Personal Statement
I have a proven track record for providing high quality Business Analysis, Operational support, Business Administrative support & Project Management and governance support to executive level employees across a variety of business areas. My last role was in the Branch and Business Banking migration project team responsible for a key part of the amalgamation of TSB business and Banco Sabadell systems.
Responsible and dependable, I’ve gained considerable experience in the network management and head offices of retail banking companies, generating high level output and reports for executive meetings. From business performance, to finance, to HR, I’ve had exposure to many different facets of the business where I’ve utilised my astute analytical and presentation skills to aid the successful delivery of projects and business as usual tasks.
Highly organised and completely at ease with working to tight deadlines, I consider myself to be a great team player who’s always eager to learn. As an open-minded person with a thirst for new challenges, I relish the opportunity to embrace any new tasks set in front of me. I am looking for an opportunity that will allow me to fully utilise my organisational, IT and analytical skills. This coupled with my educational
background in marketing, management, strategy and IT would allow me to flourish in this position and help your organisation succeed in its goals.
Employment History – achievements and responsibilities
Business Support Manager, Branch & Business Banking – TSB Migration
Program – March 2016 – December 2017
Responsibilities included;
- All areas of Business Analysis - Requirements gathering, project scoping, feasibility studies, presenting recommendations.
- End to End logistical management of a two week induction project for c60 employees across one location in the UK and eight locations in Spain.
- Complete expenditure forecast, analysis and end to end management on two separate event management projects to ensure we landed successful events within allocated budgets of c£240,000 for each.
- Governance & PMO oversight of Branch & Business Banking work streams, including building and maintenance of project plan and generation of performance against plan reports.
- Secretariat & Agenda-building responsibilities in a number of steering & working groups
- Travel arrangement across time zones
- Diary management across time zones
- Weekly production of reports and papers for executive level meetings.
Network Performance Assistant – TSB bank – October 2013 – March 2016
- Was solely responsible for the production of high quality analytical reports and management information in the network team, covering topics such as business performance, financial reporting and HR metrics which are often used for discussion in and to aid decision making at executive level board meetings.
- My spreadsheet design for tracking the Risk metrics in the branch network was adopted by the national risk team.
- Provision of first-class business and administrative (EA & PA) support to the Network Director, Network Performance Manager as well as the remainder of the network team and down to the area managers and the network of 142 branches.
- Managed the network’s controllable expenditure to achieve a budget position within target in 2013, 2014 and 2015.
- From a network team perspective, successfully project managed the branch refit, branch closure and new ATM installation programs in 2015, achieving timescale and financial targets
- Project managed from a Network team perspective, the refurbishment of the Network Office, training suites and meeting room facilities at a high profile location in Central London.
- Frequently provide counsel, minute taking and letter drafting (or other output) support for disciplinary hearings and board meetings covering a wide range of sensitive and confidential matters.
Key Skills
Communication – Valuable experience garnered in my previous roles which exposed me to a wide range of different contacts with various levels of seniority in the business. Excellent written communication skills employed on a daily basis when drafting communications for distribution to colleagues of all seniority levels and also utilised when supporting the HR team in official meetings. I’ve also gained communications experience by single-handedly creating and issuing the network newsletter which has a potential audience of approximately 1000 colleagues. My communication skills have been honed to a high level since working on the Migration project as regularly working with colleagues who do not speak English as their first language.
Adaptability – I am very comfortable working in an environment with lots of change, as during my time with Lloyds Banking Group, the integration between Lloyds, Halifax and Bank of Scotland was taking place. During my secondment, Cheltenham & Gloucester was part of the Verde project, which integrated the company into the new TSB bank & in my current role I am working on the migration between TSB &
Sabadell.
Practical Skills – Expertise garnered in all Microsoft Office software from an early age in school and throughout my education and working life. Also possess experience in design programs and excellent literary, typing and general ICT skills. I have the ability to pick up new software with minimal training or support.
Educational Background
Queens University of Belfast, School of Electronics and Electrical Engineering, BSc Business Information Technology - 2:1
St. Michael’s College, Co. Fermanagh - 3 A grades at A-level stage in IT & English.
TEFL (Teaching English as a foreign language) certification.
Awards & Recommendations
In my time with TSB & Cheltenham & Gloucester, each performance review has either been a very good, strong or top performer rating. In 2015 performance rating was pioneering, which placed me in the top 5% performance bracket of the entire business.
References available upon request