Paul Julienne S. Hilario

I have 8 years of experience as Customer Service Specialist and Retention Manager, I am adept to customer loyalty, relationship and value management. my experience afforded me a well rounded skill set such as first rate analytical and oral/written communication skills.

I was able to handle multiple line of business including general and billing inquiries, inbound collections, customer retention and technical support.

Throughout my carreer, I have excellent experience in collaborating with motivated and productive teams and comprehesive performance in generating detailed and accurate reports. additionally, mu success in effectively communicating across cross-functional department positions me to make a significant impact on your company.