Paul John Ortiz

PAUL JOHN M. ORTIZ WORK EXPERIENCES UPWORK Social Media Marketer / Social Media Manager / Graphic Designer / Researcher, July , 2018 - present PASTEL TRAIL / HAIRCHALK.CO Virtual Assistant, October, 2017- July, 2018 a.) Social Media Marketing CONTACT-Skype: pjohn14689 LinkedIn: https://www.linke din.com/in/pauljohn-ortiz/ Upwork: https://www.upwo rk.com/freelancers/~01039 d446ad- SKILLS & ATTRIBUTES adept in social media management and moderation manages different social media pages of Pastel Trail (Facebook, Twitter, Instagram, Tumblr and Pinterest accounts) updates and maintains posts to each social media account curates contents for client’s social media pages to be scheduled for posting using Hootsuite creates graphic contents (memes,image quotes, cover photos, promotional ads) using Adobe Photoshop or Canva engages to followers by following back, liking their posts and replying to their comments a b.) Data entry tracks each social media pages’ metrics on Google Spreadsheet creates analytic report based on the weekly performance resport copy product photos from suppliers’ website and uploads them to Google Drive (Facebook, Twitter, Instagram, Tumblr and WEBLEADS, INC. Pinterest Marketing) Lead Generation Specialist, December, 2016- March, 2017 fluent in English (written & oral) proficient with Google Drive and Google Docs Internet and computer savy basic image/photo editing skills using Adobe Photoshop and Canva searched for prospects that provide Search Engine Optimization (SEO) and Web Design services online offered services to those prospects thru email SUTHERLAND GLOBAL SERVICES Consultant / Technical Support Representative, August, 2015- April, 2016 helped and resolved customers’ problems performed trouble shooting thru remote access retained those customers who opted to cancel their subscription excellent time management skills creative, fast learner and flexible goal-oriented and good team player honest and emphatic SIX ELEVEN GLOBAL SERVICES Telemarketer / Customer Service Representative, April, 2014- May, 2015 contacted the customers to offers goods and services assisted and resolved customers’ issues and concerns retained those customers who called to cancel their subscription or asked for a refund