PAUL JAMES MAGNO
BUSINESS VIRTUAL ASSISTANT
S K I L L S
WORK HISTORY
VIRTUAL ASSISTANT
EXCELLENT COMMUNICATION SKILLS
TEAM MANAGEMENT EXPERIENCE
GOAL ORIENTED
PEOPLE ORIENTED
DETAIL ORIENTED
EXCELLENT MULTI-TASKING SKILLS
T O O L S
MARCH 2022 - AUG 2022 | CARING HANDS TRANSPORT
+ DISPATCH ASSISTANT | APPOINTMENT COORDINATOR
+ MEDICAL | NON-MEDICAL TRANSPORT
+ ROUTEGENIE CRM & INTELLIRIDE CRM
JULY 2021 - AUGUST. 2022 | DWBRIDGES LLC
+ FAMILY COORDINATOR/ADMINISTRATOR
+ CHILDCARE SUPPORT | APPOINTMENT | ONBOARDING
+ CHILDCARE CRM | INTELLIKIDS
FEB. 2021 - JUNE 2021 | SALES DEVELOPMENT REP. | N.RICH
+ ACCOUNT-BASED B2B MARKETING SDR
+ LINKED-IN CONTACT B2B
+ LINKED-IN SALES NAVIGATOR
OCT 2019- JAN 2021 | READY-SET CO LLC.
+ TEAM MANAGEMENT | ORDER PROCESS
+ DIRECTIONAL MAPPING | ROUTING
+ STRATEGIC EXPANSION MANAGER
BPO | CALL CENTER- | CONVERGYS (CONCENTRIX)
+ INBOUND/OUTBOUND CALLS FOR MACY'S.COM USA
+ BILLING & SALES CUSTOMER SERVICE REP.
+ US ONLINE MALL | CATALOG & APPARELS
+ WEBSITE TOOLS| MACY'S OMNI-CHANNEL CRM- | ALORICA INC.
+ INBOUND/OUTBOUND CALLS FOR T-MOBILE USA
+ BILLING & SALES CUSTOMER SERVICE REP.
+ US WIRELESS TELECOM COMPANY | MOBILITY
+ T-MOBILE CRM | MAGENTA CRM |SALES & DATA TOOLS
EDUCATION
Bachelor of Science in Criminal
Justice Education
- | IBEX GLOBAL INC.
+ INBOUND/OUTBOUND CALLS FOR AT&T ISM
+ COMBINE BILLING & SALES CUSTOMER SERVICE REP.
+ US TELECOM COMPANY | ISP, VOIP, TELEPHONY, DirecTV
+ AT&T CRM V 3.17| BOCRIS CRM | AT&T DATA TOOLS- | VXI HOLDINGS LLC.
+ INBOUND/OUTBOUND CALLS FOR AT&T DVSM
+ COMBINE BILLING & SALES CUSTOMER SERVICE REP.
+ US TELECOM COMPANY | ISP, VOIP, TELEPHONY, DirecTV
+ AT&T CRM V 14.1-8 | AT&T DATA TOOLS- | SUTHERLAND GLOBAL SERVICES INC.
+ INBOUND/OUTBOUND CALLS FOR AT&T BLUE
+ BILLING & SALES CUSTOMER SERVICE REP.
+ US TELECOM COMPANY | ISP, VOIP, IP TV
+ AT&T CRM V 13.1-9 | AT&T DATA TOOLS
