Paul Iredia Okoeguale

OKOEGUALE PAUL IREDIA State of Origin: Edo State| LGA: Esan South East| D.O.B:-| Email-|Phone No: - PROFILE SUMMARY Proactive and performance-driven Administrative and Human Resources Management professional with proven success in managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives. Offers useful operational acumen geared towards circumventing problem areas and ensuring that all company policies, procedures, and standards are maintained. Proficient in coordinating program activities and ensuring budget compliance. Adaptable by nature, flexible and open to changing arrangements at short notice. CORE COMPETENCIES • • • • Administrative Management Customer Relationship Management Logistics Management Staff Development & Training • • • • • Appointment Scheduling Database Management Workplace Culture Records Management Correspondence Handling • • • • • Reporting and Documentation Needs Assessment Process Improvement Sales Experience Complaint Resolution SKILLS • • • • Solid, persuasive and genuine communication, facilitation and relationship building skills Outstanding interpersonal, customer service, leadership, and organizational skills; thrives within detail-oriented, deadlinedriven environments. Lateral thinker with the ability to manage solutions to complex problems. Excellent communication skills aimed at positive interaction with team members and support personnel. EXPERIENCE Sales Eexcutive – Monarch and Co October 2019 - 2020 • Target and enlighten high profile clients on available services . • Provides customers with information regarding the functions and availability of the company’s products. • Generate revenue for the company through targeted sales of services. • Executive product presentations to high profile clients and companies. Sales Executive/Administrative Assistant – Rotex Glass Limited April 2016 – 2019 • Trains staff to ensure the delivery of exceptional customer services. • Provides customers with information regarding the functions and availability of the company’s products. • Collaborates with other departments to ensure that all company activities are in sync. • Deals with customers’ queries and complaints and ensures that the latter is resolved immediately and positively. • Built sustainable relationships with clients, resulting in increased trust, referrals and eventually, increased business opportunities. • Sets up and attends meetings with clients as part of efforts to provide support to the Commercial Manager. Human Resources Manager – Bitmap Consult Limited September 2014 – July 2015 • Coordinated the reconciliation of out-of-station allowances and short payments for contract staff. • Oversaw salary negotiation and updated salary schedules for workers with over two years of service. • Prepared and drafted memos, letters; provided relevant responses to emails and other correspondences. • Served as the link between the management and employees by handling questions, interpreting and administering contracts and helping resolve complaints. • Championed the formulation and implementation of strategies for the achievement of the company’s goals. • Ensured clients’ demands and needs were communicated to team members to ensure prompt resolution. EDUCATION • • • • Structured Query Language for Analytics – Trevotech Academy Excel Data Analytics – Trevotech Academy B.Ed. Psychology and Counseling – University of Abuja, Gwagwalada Senior Secondary School Certificate (S.S.C.E/ N.E.C.O) – Model Secondary School, Maitama, Abuja - - - –2004 REFRENCES Available on request