Paul Glycer Alvarez

Paul Glycer L. Alvarez 26-308-A, Crystal Street 31st, Phase 3, MetroGate, Capaya, Angeles City, Philippines CP#:- /- Email:- ____________________________________________________________________________________ OBJECTIVES: To work and be part of a company where I can utilize my skills and to achieve company goals and client needs. To be able to apply gained knowledge and experience for an effective delivery of service. Strengths: I have excellent oral and written English I have Good keyboard skills I work independently without constant observation, yet work well with others as part of a team I have good judgment I have excellent dependability I have exceptional interpersonal skills I am proficient with MS Office application I have the ability to accept personal responsibility for resolving concerns I have strong work ethic I am friendly and polite in all situations I have the ability to handle pressure in stressful situations I am physical strong WORK HISTORY R.D. Policarpio Co. Inc. May 2015 – March 2016 Position: Field Engineer Job Description: I act as service representative, oversee operations or supervise all engineering operations at any given location. Odesk (Homebase, Online) https://www.odesk.com/users/~014876e344542bd336 January 2013 – August 2015 iQor Philippines February 2009 – January 2013 Bldg 38 & 37, Berthaphil 2, Jose Abad Santos Ave. Clark Free Port Zone, Pampanga Philippines. Position: Collection Specialists Job Description: Assisting Card Holders Regarding their Credit Card as well As collecting Debts. Sutherland Global May 2008 – January 2009 Berthaphil 2 Compound Jose Abad Santo Ave. Clark Freeport Zone, Clark field Pampanga, Philippines 2009 Position: Technical Support Representative for Zune Job Description: Troubleshoot the client’s software & Device if they are experiencing any issues as well as to assist customers in its usage. EGS Philippines December 2006- January 2007 December 14, 2007- January 6, 2008 December 14, 2008 – January 7, 2009 4/F ELJ Communications Center, ABS CBN Compound, Mother Ignacia Avenue, QC Position: Temporary Technical Support Representative for XBOX Job Description: Troubleshoot the client’s software if they are experiencing any issues as well as to assist customers in its usage. McDonalds / Golden Archers Inc. January 2007 – March 2008 McArthur Hwy, Angeles City Position: Maintenance Job Description: I am responsible for cleaning and maintaining the building and equipment. EDUCATION College Holy Angel University, Angeles CityMarch of 2013 BS Civil Engineering High School Don Bosco Academy, Pampanga- Chevalier, Pampanga-