PAUL FAVOUR OLUCHI
Executive and Administrative Assistant
Lagos, Nigeria
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Professional Summary
I’m a reliable and detail-oriented virtual assistant with years experience in customer service and administrative support, both remotely and in person. I’ve spent time working in customer relations, so I’m comfortable handling clients, resolving issues, and keeping things running smoothly. I pick up new tools and systems quickly, stay organized, and manage tasks efficiently without needing much supervision. I’m also expanding my knowledge in areas like insurance, logistics, and online business, so I can take on more responsibilities and add real value wherever I work.
Core Skills
• Executive and Administrative Support
• Calendar Management and Scheduling
• Email Management and Professional Communication
• Document, Report, and Presentation Preparation
• Google Workspace and Microsoft Office
• Remote Team and Client Coordination
• Problem Solving and Process Improvement
Professional Experience
Virtual Assistant
Hiway | Remote
Nov 2024 – Nov 2025
• Provided day-to-day administrative support and handled assigned tasks remotely
• Managed communication, including emails and client interactions
• Helped keep operations organized and running smoothly
Front Desk Clerk/Receptionist
Remote
Jan 2022 – March 2023
• Welcomed and assisted visitors, creating a positive first impression
• Managed phone calls, emails, and appointment scheduling efficiently
• Helped resolve client inquiries and issues in a friendly and professional manner
Education
Bachelor's Degree – Entrepreneurial Studies
Michael Okpara University of Agriculture, Umudike
2021 – 2025