Paul Armand Vicente

PAUL ARMAND VICENTE VIRTUAL MEDICAL ASSISTANT --80 Raja kalantiao St., Navotas City PROFESSIONAL SUMMARY Highly skilled and dedicated Virtual Medical Assistant with a comprehensive understanding of medical administrative tasks and a strong commitment to patient care. Demonstrating exceptional organizational abilities and a profound knowledge of medical terminology, I have successfully supported healthcare professionals in providing efficient and effective virtual medical services. ACADEMIC BACKGROUND PAMANTASAN NG LUNGSOD NG MAYNILA - BS MAJOR IN PSYCHOLOGY CAREER HISTORY VIRTUAL MEDDICAL ASSISTANT SEVA MEDCARE (PAIN MANAGEMENT) July 2022- April 2023 Managing EMR and EHR (Athena Health) Doing LIVE checkout to schedule patient's next follow up or Injection appointments. Taking inbound calls to help patients confirm their appointments and other problems like medication refill. Checking Prior authorization of patient's procedures. Scrubbing providers schedule to prevent errors. Coordinating to patients preferred pharmacy to help them get their medication. November 2020 - May 2022 PHARMACY TECHNICIAN OPTUM RX Help providers initiate prior auth to their patient's medication by getting information like NPI clinic location, Medication information, ICD-10 codes, and clinical questions. Do outbound calls to patients to help them initiate prior auth to their meds Coordinating to the pharmacy and help them check information they need to fill patient's meds. CORE SKILLS Virtual Medical Assistance Medical Terminology Patient Care Organization and Multitasking Time Management Problem Solving WORK REFERENCES LOWELL ROBERT SACAY Team Leader SEVA MEDCARE-