PAUL PALANCA
PERSONAL
PROFILE
Experienced Freelancer with
over 7 years of experience
involving various
fields such as customer
service, Property Concierge,
Technical Support
Representative and
Reservations Representative.
SKILLS
• Customer Service involving Technical and Billing
• People Management
• Strong Collaborative Skills
• Excellent Problem-solving Skills
• Experience in Property Management
• Experience in chat and call platforms including
Intercom, Liveagent, Helpscout, Front, Talkdesk,
Freshdesk, Dialpad, Ring Central and Zendesk.
Experience in using management platforms such as
Appfolio, Propertyware, Buildium, PipeDrive,
ShowMojo and Podio.
CONTACT
WORK
EXPERIENCE
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Skype ID: paul.palanca1
EDUCATION
Holy Cross of Davao College
Bachelor in Marketing, Batch
2013
Technical Support Representative January 2014 May 2016
For AT&T U-Verse
Assistant Property Manager
For ProRealty Management May 2016 – December
2017
Property Concierge January 2018– February 2021
For Onerent Property Management
Leasing Consultant March 2021– September - 2022
For PinkDoor Management
