Paul Anthony Palanca

PAUL PALANCA PERSONAL PROFILE Experienced Freelancer with over 7 years of experience involving various fields such as customer service, Property Concierge, Technical Support Representative and Reservations Representative. SKILLS • Customer Service involving Technical and Billing • People Management • Strong Collaborative Skills • Excellent Problem-solving Skills • Experience in Property Management • Experience in chat and call platforms including Intercom, Liveagent, Helpscout, Front, Talkdesk, Freshdesk, Dialpad, Ring Central and Zendesk. Experience in using management platforms such as Appfolio, Propertyware, Buildium, PipeDrive, ShowMojo and Podio. CONTACT WORK EXPERIENCE - - Skype ID: paul.palanca1 EDUCATION Holy Cross of Davao College Bachelor in Marketing, Batch 2013 Technical Support Representative January 2014 May 2016 For AT&T U-Verse Assistant Property Manager For ProRealty Management May 2016 – December 2017 Property Concierge January 2018– February 2021 For Onerent Property Management Leasing Consultant March 2021– September - 2022 For PinkDoor Management