Paul Anthony Nucum

I am a dedicated professional with over five years of experience in administrative support, customer success, and account management. Currently working as a Customer Success Specialist at Shell Pilipinas Corporation, handling Fleet Accounts across the Philippines.

My expertise includes client relationship management, contract administration, and process coordination, ensuring customer satisfaction and operational efficiency. I have hands-on experience using Salesforce, GSAP, and Microsoft Office tools for managing customer data, processing orders, and resolving inquiries.

With a Bachelor’s degree in Marketing Management, I bring strong communication, analytical, and organizational skills that help bridge business goals with customer needs. I take pride in delivering quality service, maintaining accuracy under pressure, and supporting both internal teams and external clients effectively.