PAUL GODSWILL AGBAI
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PROFESSIONAL SUMMARY
Dynamic IT Specialist with extensive experience in AWS, GCP, and Azure Cloud Computing, specializing in cloud security and network administration. Proven track record in user management and policy implementation across cloud platforms. Skilled in overseeing the deployment and management of both cloud and on-premises infrastructures, as well as designing networks for Fixed Wireless Broadband solutions. Strong leadership and communication skills foster teamwork to efficiently resolve technical issues. Committed to leveraging IT expertise to drive organizational success in a dynamic environment.
CORE COMPETENCIES
Project management
Team Management
Cloud Computing and Security
GCP, Azure and AWS Cloud
Infrastructure Deployment
Linux System Administration
Data Analysis
Team building
Broadband Technology
Problem solving
Networking
EDUCATION
Graduate School of Business, University of Cape Town, South Africa
Professional Short Course: Managing New Power Markets and Regulations, November 2023
Obafemi Awolowo University, Osun State, Nigeria
BSc. Applied Geophysics, July 2019
WORK EXPERIENCE
IT Support Specialist at Connekt Broadband June 2023 – May 2025
Manage all the company’s network Base Stations (BTS) in Aba.
Lead and manage a team of network engineers and technicians to ensure smooth deployment and implementation of networking, backup systems, and automation solutions.
Oversee the technical deployment and maintenance of fixed wireless broadband base stations.
Collaborate with cross-functional teams to efficiently plan and execute network deployment projects.
Implement monitoring solutions to analyses network performance metric, identify bottlenecks, and optimize resource allocation.
Draft and document instances of network system failures and detailing required repair and restoration efforts.
Setup user management of cloud environments in GCP, Azure, and AWS, ensuring efficient operations and resource allocation.
Manage and administer Entra ID, Cloud Identity, and Identity Center, facilitating secure user authentication and access controls.
Configure and maintain Continuous Monitoring and Continuous Alerting Systems to proactively manage network performance and security incidents.
Implement cloud security measures utilizing IAM, RBAC, and PAM to safeguard sensitive data and enforce access policies.
Oversaw data management practices in accordance with HIPAA and PCI-DSS standards, ensuring regulatory compliance and data integrity.
Network Support Engineer at Connekt Broadband September 2021 – May 2023
Diagnosed equipment problems involving hardware, software, power, and communication issues.
Analyzed and diagnosed equipment failures remotely, implementing corrective measures to restore functionality.
Installed cabling, wireless routers, and telephone systems to establish data communications networks.
Designed and deployed functional networks, including LAN, WLAN, WAN, VPN, and VLAN configurations.
Installed and configured computer hardware, software, and network devices, to support operational needs.
Troubleshot network issues and rectified hardware faults to ensure optimal performance.
Resolved complex issues escalated by the Tier 1 support team, providing expert guidance and solutions.
Delivered technical support across the company, both in person and remotely, enhancing user satisfaction.
Offered technical assistance in network design, implementation, and integration projects.
Performed regular maintenance to ensure high network availability and reliability.
Configured and maintained network backup and recovery procedures, safeguarding critical data.
Technical Assistant at NACSS CBT Center November 2019 – October 2020
Provided over 50 clients with technical support on a daily basis.
Provided L2 IT support to non-technical internal users through desk-side support services.
Installed and configured servers, thin clients, managed switches and carried out routine maintenance
Handled Helpdesk mailbox and ticketing.
PROJECTS
On-Prem to Cloud Resource Migration for CloudSeis Limited February 2025
Campus wide internet network deployment at Clifford University December, 2024
Campus wide internet network deployment at ACHM College of Nursing Sciences March, 2023
Internet network deployment at Sun FM 91.9 June, 2022
Network Infrastructure deployment at OVI e-Library. October, 2021
CERTIFICATION
ISC2 In view
Cloud Security from DigitalWitch February, 2025
Google Technical Support June, 2024
Diploma in HSE (Chartered Institute of Environmental Health Safety), Ref No: 007361 June, 2020
INTEREST
Conflict Resolution, Robotics and Space Science
