Patrick Onzere

PERSONAL PROFILE I am a highly dedicated professional with aspiring progressive career. I am self-driven, ambitious, innovative, analytical, a fast learner, and pride myself as a true team player with good interpersonal skills. I possess a great desire and drive to prosper in all work that I venture into. I have also acquired relevant experience, having worked in different organizations. I desire to work in a highly competitive and dynamic organization specializing in providing quality standard to enable me gain exposure in shaping me to face current needs. PERSONAL INFORMATION Phone : -/ - Email : -Address :-, Nairobi-Kenya Nationality : Kenyan SKILLS & COMPETENCE I am an excellent communicator who effectively conveys information both verbally and in writing. I am also a keen listener and gives prompt feedback. Ability to work in a team, demonstrated ability to build agreement and navigate complex and appropriate frameworks. Ability to develop effective working relationships with other program partners and counterparts. Proven ability to Lead and manage operations team to deliver a culture that supports and contributes to the strategic objectives of the organization and meet approved service standards. Ability to identify and prioritize activities and assignments, make necessary adjustments as required; foresee risks and allow for contingencies when planning. Working knowledge of Microsoft office (Word, Access and Excel), Conversant with T24 R05 and R10 versions and bankers Realm computer systems. MEMBERSHIP 2005 to date: Branch Credit Committee Secretary K-rep Bank 2004-6: Chairman Mt. Kenya East Welfare Association and K-rep bank medical champion Mt. Kenya East region. Signatory of bank documents i.e. Cheques and custodian of bank assets EDUCATION 2012 – 2021 Kenya Methodist University – Degree in Business administration. 1998 – 2000 Kenya polytechnic - Diploma in business administration OTHER TRAINING Feb 2014: Financial literacy trainings by AFRACA sponsored by IFAD Dec 3-4 2011: customer service training by customer service consulting Co. Ltd Nov 2011: Training on Retail Loan products in different business environments Nov 2009: Microfinance training on practical skills and tools for microfinance, by micro saves financial services MAY 2009: Microfinance training for leading Bits procedure and maintenance of a good loan book Feb 2009: Customer service training on bank and bank products Dec 2007: Senior Business Development Officer in SME funding training Sep 2007: Training on T24 computer system and management of information REFERENCES Stephen Peter Kyalo Account –payroll NEMA-, Nairobi-Kenya - - George Kibegwa Micro-savings and credit manager Metropolitan Sacco -, Nairobi – Kenya - - James Kanyua Kamau Transformation Project Manager East African Breweries Limited 30161 – 00100, Nairobi-Kenya - -WORK EXPERIENCE 2016 May- Date| Regional Manager - Rafiki Microfinance Bank- Rift and West Region Strategic roles such as owning all business development regional-banking objectives, identifying where new branches or offsite ATM can be put up for the maximum business expansions and ensuring Product penetration within the regions Business Development roles such as growth of a high quality loan portfolio within the region as per budgets, Carrying out monthly branch visits to oversee branch operations, credit portfolio quality, targets, visit critical clients for remedial management and maintaining portfolio quality (NPL) for the region within budgeted limits Ensure compliance with both internal and external regulatory requirements Work closely with risk and compliance units to ensure effective controls to mitigate against business risks associated with the regions Monitoring and evaluating branch managers within the region. Ensure clarity of Business objectives among regional branch Managers and staff. Identifying training needs and recommending training needs within regions 2015 June – Apr 2017|Branch Manager- Rafiki Microfinance Bank – Machakos/Ruiru Branch Implement bank’s policy and ensure sustainable growth of the branch profitability and Overall Branch management Empower staff on integrity and importance of executing honest bank transactions. Supervise activities of the branch, Bring in new customers and boosts profits and Create and analyze management information and reports Market and publicize new and existing products and services introduced by the bank and Follow all banking polices as determined by the board of directors or owners of the bank 2014 Jun – 2015 Jun| Branch Manager –K-rep bank Meru Branch Overall Branch management, Developing and training staff in order that the bank has an efficient and effective work force. Monitoring and review customer service in order to retain and develop an optimum customer base Reviewing, monitoring and maintaining levels of physical and Human resources in order to maximize the efficiency and effectiveness of the business unit 2013 Jul- Jun 2014: Business Development Manager| Micro-Finance Provide technical advice in the planning, design and periodic refinement of microfinance products in line with customer and market needs identified Facilitation of branch micro-credit operations with regard to physical facilities, staffing (in liaison with head of business development and microfinance Driving, monitoring and evaluating portfolio performance to achieve sustainable portfolio growth and quality Sep 2008-Apr 2011: Assistant Microfinance Manager Identifies opportunities areas for growth within operation area of the office, Markets the Banks’ microfinance products to potential clients and Develops and manages relationships with microfinance clients Carries out market research and customer needs analysis to identify opportunities for product development or modification. Supervising 7 business development officers with a loan portfolio of 150 million and ensure high quality loan appraisals Identify new and potential areas of business growth, Provide exceptional customer service both for internal and external clients and ensuring maintenance of a good microfinance portfolio i.e. 97% Dec 2001- May 2007: Business Development Officer Supervise a portfolio of 450 individuals organized in groups, monitor and support group activities and facilitate and monitor the lending process. Conduct outreach and promotional activities that advertise the banks products and educate customers, implement a recruitment and customer intake plan and assist in the formation and registration of groups.