Patrick Oclarit

PATRICK OCLARIT Customer Service Specialist/Virtual Assistant A rigorous, task-driven professional with substantial experience in Data Entry, Customer Service, and Virtual Assistant duties. Adept at leveraging superior communicative and interpersonal skills to interact with diverse individuals and groups at all organizational levels. Possess incomparable ability to perform accurate and efficient entry of data into administrative software. WORK EXPERIENCE CONTACT-- Talisay City, Cebu, Philippines EXPERTISE Customer Service Data Entry Product Research Product Development Virtual/Office Assistant Spreadsheet-creation SKILLS Problem Solving CUSTOMER SERVICE SPECIALIST - REDBRAIN UK We assists customers by providing helpful information, answering questions, and process their onboarding for their campaign We are the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. CUSTOMER SERVICE SPECIALIST - OZARKE We assists customers by providing helpful information, answering questions, and responding to complaints. We are the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. We also provides update about their Shopify orders, using Zendesk and Kustomer App tool CUSTOMER SERVICE ASSOCIATE - Sykes Asia Inc. We assists clients as a moderator for virtual conferences either business or legal conferences, answering questions, and responding to complaints. We are the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. CUSTOMER SERVICE ASSOCIATE 2019 - 2019 ePerformax Contact Center and BPO Project Management Leadership We assists customers by providing helpful information, answering questions, and responding to complaints. We are the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. EDUCATION Father Saturnino Urios University Multi-Tasking 2014 - 2015 Tertiary Education Agusan National High School Secondary Education -