Patrick Nguri Njagi

 Patrick Njagi Operations & Project Manager m: - | email:- | Nairobi, KE PROFILE Impact-driven strategist and project leader with a track record of delivering significant results in finance and community development. Proven ability to spearhead strategic initiatives, optimise internal processes, and foster financial inclusion for underserved populations. Skilled in data-driven decision-making, stakeholder management, and cross-cultural communication. Adept at navigating complex situations with tact and diplomacy, ensuring positive outcomes and building strong relationships. TECHNICAL SKILLS Project Management Proficient in project planning, execution, and closing, ensuring timely and budget-compliant project delivery. Experienced with project management tools such as Asana, MS Project, and Google Workspace for task management, scheduling, and reporting. Skilled in risk management, stakeholder communication, and resource allocation. Credit Management Expertise in calculating financial ratios, credit scores, and interest rates. Proficient in setting up payment plans, computing payment schedules, and maintaining accurate loan application records. Data Analysis Strong analytical skills with proficiency in MS Excel and QuickBooks for data analysis, financial reporting, and budgeting. Capable of analysing large data sets to identify trends, make informed decisions, and provide actionable insights. PROFESSIONAL EXPERIENCE Deputy Director Programmes Mama Doing Good Organization - | Feb 2023 - Present Strategic Project Leadership Spearheaded a green financing project, aligning with Mama Doing Good commitment to sustainable development, by supporting nature-based enterprises ( tree nursery,bee-keeping and poultry farming). This initiative facilitated a 30% average increase in enterprise revenue and created over 15 new jobs within the first year, demonstrating a tangible impact on both economic growth and environmental sustainability. Led capacity-building initiatives for over 300 women in MSMEs, providing training in financial literacy, entrepreneurship, and leadership. Post-program surveys indicated a 25% increase in participants' confidence in managing their finances and a 40% increase in their intention to start or expand their businesses, showcasing the program's effectiveness in fostering economic empowerment. Oversaw the migration of loan data into a new automated system, resulting in a 20% reduction in processing time and a 10% improvement in data accuracy. Successfully managed stakeholder expectations and ensured a smooth transition, minimising disruptions to operations. Operational Excellence and Impact Streamlined loan approval process through rigorous review and analysis, resulting in enhanced efficiency and risk mitigation. Enhanced operational efficiency by 30% through a streamlined loan approval process, reducing turnaround time and improving risk management. Developed financial inclusion initiatives that provided more than 270 million in affordable funding to women in MSMEs, strengthening economic participation. Facilitated access to affordable funds and financial services, particularly for women in MSMEs, showcasing a commitment to social impact and financial inclusion. Conducted field visits for project compliance and evaluation, demonstrating a hands-on approach to project oversight and quality assurance. Boosted financial inclusion for underserved communities, achieving a remarkable 40% increase in clientele and growing the loan book from 30 million to 160 million, serving over 20,000 women in 38 counties. This highlights your ability to drive significant growth and impact. Credit Officer - Destiny Women Capital Aug 2020 - Dec 2022 Calculated financial ratios such as credit scores and interest rates. Set up payment plans and computed payment schedules, maintaining updated records of loan applications. Approved loans within specified limits and referred applications outside those limits to management for approval. Established compliance frameworks by conducting 50+ field visits annually, ensuring 100% regulatory adherence for project evaluation Reviewed loan agreements to ensure completeness and accuracy according to policy. Implemented structured loan payment systems, managing 100+ payment plans with a minimimal error rate in records and schedules. Strengthened customer service protocols, resolving 95% of complaints within 24 hours, leading to increased client retention.. Programmes Specialist - Social Cohesion & Peace Building Office of the Spouse of the Deputy President, Nairobi | Jan 2018 - Aug 2020 Designed and launched mentorship programs that impacted 1,000+ students across 50+ schools and universities, fostering leadership development.. Submitted weekly reports to the Head of Departments, including budget formulation for annual projects. Organised and implemented feeding programs in schools across all 47 counties in Kenya. Enhanced stakeholder collaboration by creating and managing a database of 500+ peace stakeholders, improving coordination efforts Administration, Facilities & Projects Assistant - Associate 3 KPMG East Africa, Nairobi | Jun 2013 - Jan 2018 Optimized contract management by overseeing SLAs for 10+ internal sub-contractors, ensuring service delivery efficiency. Strengthened governance structures by reporting directly to directors and partners, using Gantt charts to communicate budgets, timelines, and project risks Implemented vendor procurement processes, vetting 20+ vendors quarterly, enhancing transparency and efficiency in supplier selection. Led reconciliation and asset tagging of 1,000+ KPMG assets, ensuring compliance with organizational scope and audit requirements. Managed the parking facility, programming, testing, and allocating access cards for 300 slots for Nairobi staff. EDUCATION Bachelor’s Degree - Business Administration and Management Daystar University, Nairobi, Kenya Jan 2007 - Jan 2011 CERTIFICATIONS 1. Online Risk Management Course, KPMG East Africa (Aug 2017) 2. Health and Safety by O.S.H.A (Apr 2016) 3. Certificate of First Aid and Occupational Safety and Health from Saint John's Ambulance (May 2022) 4. Agile and Project Management Certificate - Ongoing REFERENCES Florence Nyokabi, Head of HR Safaricom PLC , Nairobi -,- Rinje Nyambura, Director i-HUB -, - John Maritim, Head of Finance OFL Mama Doing Good Organisation,- Nairobi -,-