Patrick Mawuli Kpodo

Freelance Professional – Data, Content & Customer Support

Hello! I'm a dedicated and detail-oriented freelancer with a strong background in content analysis, data entry, data extraction, and customer service. With hands-on experience in administrative and support roles, I help businesses stay organized, informed, and connected with their customers.

I take pride in delivering accurate, high-quality work, whether it's analyzing content, organizing large sets of data, or providing professional front-line support. My approach is simple: listen carefully, communicate clearly, and always deliver on time.

Here’s what I bring to the table:

• Content Analysis: I can review and break down large volumes of text or documents, identify key themes, and summarize important points. Whether you're working with surveys, articles, or customer feedback, I help make the data useful and actionable.
• Data Entry & Extraction: Accuracy and speed are my strengths. I’ve handled tasks such as transferring data from PDFs, extracting contact info, organizing spreadsheets, and more — all while ensuring consistency and quality.
• Customer Service & Call Handling: I have experience interacting directly with customers via phone, email, and chat. I handle calls professionally, resolve issues efficiently, and make sure customers feel heard and supported.
• Admin Support: Familiar with tools like Excel, Google Sheets, CRMs, and help desk platforms. I can manage databases, maintain records, and support day-to-day operations.

What sets me apart is my calm, friendly attitude and commitment to doing things right the first time. I’m highly organized, adaptable, and comfortable working independently or as part of a remote team. I also value clear communication and always aim to make working with me as smooth as possible.

Whether you need ongoing support or help with a one-time project, I’m here to make your work easier — and your data more valuable.

I’m excited to be part of the HubTalent community and would love the opportunity to support your business goals.

Let’s connect and discuss how I can help!