Patrick Larkin

 ________________________________________________________________________________________ St AnthonysPhone: - The Glebe Email: -InniskeenLinkedIn: Patrick-Larkin Dundalk Co. Louth A91 X677 ________________________________________________________________________________________ PERSONAL PROFILE Solutions focused and proactive with core skills in the translation of technical innovation into tangible value. Proven record of accomplishment of over 16 years in business analysis, technical support, application administration, content management, vendor management, asset management and ideas generation. ICT experience including strategy, governance, transformation and project management. Competence in service delivery through varying models of sourcing while managing the associated risks. Understand system requirements from both the technical and non-technical stakeholders and able to translate into a language that both can understand. Possess a good sense of humour coupled with the ability to communicate comfortably at all levels. Seeking a challenging position in which I can add value and utilise my skills. ________________________________________________________________________________________ EDUCATION Sept 2004 – June 2005 Dip. Geographical Information Systems – University College Cork Sept 1993 – June 1996 B.Sc. Computing & Information Systems – University of Ulster ________________________________________________________________________________________ April 2018 – July 2019 – Commercial Mushroom Producers Co-Op Ltd, Monaghan, Co Monaghan. Business Analyst / Project Manager / Quality Assurance Analyst CMP are Ireland’s largest mushroom Co-Op representing 90% of all Irish Mushroom growers, with an annual turnover in excess of 200 million per year. The brief was to design, project management and rollout a bespoke picking, payroll, dispatch, distribution, stock management and yield analysis system. Modified coding structures and underlying system to accommodate the differing business processes of thirty separate co-op members, including large farms with high yield turnover. Consulted with and advised all members on additional functionality and how it would add value. Redesigned system to simplify layouts, ensure interface consistency and focus on the user’s experience. Implemented a three tier roll out of basic yield entry, picking data entry then full functionality. Applied industry QA standards by testing then reported bugs or design flaws to software house using JIRA or email. Redesigned mobile apps to ensure compliance with original specification, then tested in real world scenarios. Analysed yield data returns with the objective of identifying low performing farms or houses or other anomalies. Presented summary data for management review using Power BI and executive reports. Managed the upgrade of all systems including new domain, file server, migration to Office 365 and cloud based storage. Reviewed data storage then made recommendations to ensure GDPR compliance, including website privacy statement. Dec 2016 – July 2017 – CTS Projects, Newry, Co. Down. Business Analyst / Project Manager / Quality Assurance Analyst Project management of an upgrade to a work order system (AccuServ – Job Management and CRM) which included an interface with the Northern Ireland Housing Executive. It was the first of its kind undertaken by the NIHE and CTS were one of three contactors whom as a consortium commissioned the upgrade. Reviewed new functionality in system and mobile capture then explained by means of data flow diagrams. Planned allocation of resources in agreement with respective managers, taking in to account existing workloads. Managed UAT including personnel, returned date stamped events, GPS photographs and surveys. Advised and supported transitioning users and clarified impact of new processes on both data and software. Monitored PDA data returns then identified issues in data process flows or mobile technology. Developed strong relationships with the other contractors and shared resolutions to common problems. Consulted with NIHE IT on data transfer issues then checked their system for appropriate job closures. Worked closely with software house to report issues or bugs and suggest improvements. Designed management reports using Crystal with emphasis on client KPI metrics. Drafted user manuals then trained approximately fifty staff in both software and mobile technology. Nov 2014 – April 2016 – Irish Water, Foley Street, Dublin 1. Data Operations Lead. Management and oversight of all data aspects of workflow and work order progression throughout the metering project life cycle using IBM Maximo, Oracle Finance, ESRI GIS, Access, Excel and Visio. This included collaborating with the Project Management team (Mace, London) to accommodate their reporting requirements. Reviewed reporting requirements from management team and made recommendations as to improvements. Defined additional scope of project by matching existing work orders to original surveys. Managed the creation and maintenance of work-related record data within GIS, Maximo and Syclo handhelds. Ensured relevant Maximo and GIS systems were updated with data workflow information from Syclo. Audited systems to ensure all entries from LA surveys and Geo directory were accounted for. Identified clusters of omitted installations using visual map based inspections after filtering. Versioned and aggregated data sets from within and outside Irish Water. Developed SQL scripts to produce project management reports, including duplicate work orders. Troubleshot workflow data issues and worked closely with service providers (IBM) to fix. Trained six team members in the functional use of GIS for both analysis and map displays. Nov 2013 – Nov 2014 – Bellurgan Precision Engineering, Bellurgan Point, Dundalk, Co. Louth IT Manager All aspects of IT service provision with emphasis on the implementation of MRP and production scheduling within an ERP system (Epicor) by reviewing the existing processes then dividing the requirements into MRP and production scheduling and finally, by mapping data processes onto software, both off the shelf and developed solutions. Identified key metrics which were necessary in advance of implementation. Organised workshops to agree process flows and to ensure each department were fully on board. Identified potential additional requirements at the earliest possible point. Managed and guided structured in-house software testing to explore both functionality and limitations. Acted as vendor point of contact and pursued queries raised by users or other issues. Promoted APS functionality as part of solution provision for production workflow. Researched available third party standalone alternatives for production scheduling. Jun 2001 – Jul 2012 – Railway Procurement Agency, Parkgate Street, Dublin IT Administrator Semi-state organisation responsible for the procurement and establishment of Luas and Metro systems with approximately 450 full time users in addition to in-house contractors and consultants. Technical Support: All areas and levels. System administration of Primavera Project Management Information Systems (P6- scheduling and Contract Manager- commercial and document control). Configured all Primavera Contract Manager Projects including access, contracts, codes and data storage. Provided Primavera P6 configuration (resource loading, WBS etc) and scheduling support. Facilitated process presentation and software training for all users (Approx.- 450). Configured risk registers and supported Risk Management tools including Pertmaster and @Risk Actively participated in application reviews and selection across all departments. Contributed to strategic plan on areas pertaining to IT and in particular, asset management. Documented known software issues then interfaced with vendors. Monitored and reported on enterprise wide licensing systems. Assisted the drafting of Service Level Agreements. Set up and managed a multi-tiered technical support helpdesk including: Logged, grouped, prioritized and escalated service calls. Provided workarounds. Liaised with client to sign off. Compiled resolved technical issues. Supervised third party services. Business Analysis: Design and implementation of data workflows, control registers, procedures and systems integration. Designed project process and workflow templates in conjunction with Quality and CAD management. Diagrammed and implemented workflows, including timed actions and alerts in Primavera Contract Manager. Implemented process integration between differing applications based on classifications and codes. Introduced best practice policies and ownership by embedding agreed templates prior to project going live. Constructed an enterprise wide contact register which became the central reference. Instigated data mining procedures then interpretation for F.O.I. and litigation defence. Asset Management: Analysis, design, promotion and project management of four concurrent enterprise-wide GIS based asset systems with up to 100,000 data objects each and associated linked documentation using ESRI GIS. Promoted then defined GIS enabled assets by diagrams, presentations, reports and workshops. Produced analysis of requirements, drafted specification then system design in agreement with key users. Weighted subsequent requirements as means of conflict resolution, then explained rationale to stakeholders. Managed tender process then concurrently, data capture and client/server software development including co-ordination and supervision of contractors. Developed mobile data capture using Trimble handhelds and ESRI ArcPAD to engineering standard of accuracy (2mm). Validated multiple survey outputs by both in-house and third party contractors using constraints, quality checks, aggregation, validation and best practice data set storage. Designed GIS associated linked documentation data storage using NTFS and integrated SharePoint. Provided leadership, instruction, supervision, user mentoring and training to all disciplines. Managed combined budget of €500,000.