PATRICK
JOSEPH
HERRERA
Banquet Server, Cook and Web Researcher
About Me
I am quick to adapt and easy to
learn. Can work with minimal
supervision, versatile and flexible.
Eager to learn new things, loyal
and dependable.
--Ormoc City, Leyte 6541
LANGUAGE
English
Tagalog
EXPERTISE
Food Safety
Multitasking
Time Management
Customer Service Skills
Communication Skills
Initiative
Data Entry
Research
Data Mining
Data Scraping
EDUCATION
Eastern Visayas State University, Leyte
Bachelor of Science in Hotel and Restaurant
Technology-
REMOTE WORK EXPERIENCE
WeReach Marketing
Data Entry Specialist
Oct. 16,2023- Present
Research private or public mental hospitals or clinics in
every state in the USA. Categorize the services they provide.
What to bring in the center/hospital. Number of days of the
program. How much is the cost per stay, age, no. of
occupants, gender specification if any
Privacy Bee, Roswell GA, USA
Personal Information Remover
Dec. 2022-Oct. 2023
Removal of personal information such as fullname, address,
email address and phone numbers. Opt out and categorize
accounts. Data mining of personal information for various
website.
Digimarc, USA
Web Researcher
January 2018- July 2022
Maintained customer satisfaction with forward-thinking
strategies focused on addressing customer needs and
resolving concerns.
Data Entry
Followed up with customers about resolved issues to
maintain high standards of customer service.
Web Research
Book Reviews
Jotform, USA
Review Forms and Categorize Accounts
January 2022-July 2022
Played an instrumental role in creative planning and
review sessions, working with a resourceful team to
elevate quality of content and designs.
Carried out day-to-day duties accurately and efficiently.
Categorize Phishing forms.
Categorize Scam forms.
HOSPITALITY WORK EXPERIENCE
Parking Restaurant, Bahrain
Chef de Partie
November 2016-January 2018
Responsible for Stock Inventory.
Responsible for daily labels and fridge temperature.
Responsible for providing quality food and serving time
to the guests.
Responsible for mise en place and quality.
Responsible for the cleanliness of all the stations
Responsible for making all the foods from appetizer to
main course.
Responsible for Anticipating guest needs.
Responsible for making monthly foods depending on
the market
T.G.I Fridays, Kuwait
Line Cook
May 2014-May 2016
Responsible for mise en place and quality.
Responsible for labels and quality of products.
Responsible for Stock Inventory.
Responsible for making all the foods from appetizer to
main course.
Responsible cleanliness of my station.
Shakey’s, Philippines
Line Cook
July 2012-Jan 2014
Responsible for daily labels and fridge temperature.
Responsible for mise en place and quality.
Responsible for the cleanliness of all the stations.
Assigned to makeup area mainly making pizzas and
cooking using a conveyor and brick oven
CHARACTER REFERENCES
Reagan Antalan
TGI Fridays Kuwait Kitchen Manager
Americana Food Company
Safat 13051, P.O box 5087
-
Albert D. Roy
TGI Fridays Kuwait Kitchen Supervisor
Americana Food Company
Safat 13051, P.O box 5087
-
Vanessa S. Red
Restaurant Shift Manager
Shakey’s Philippines-
HOSPITALITY WORK EXPERIENCE
Mex’ Em Up Grill , Philippines
Waiter-Dining Supervisor-
Responsible for improving Restaurant sales and Income.
Responsible for greeting and welcoming the guest who
comes in for dine-in or carry-out.
Responsible for leading the guest to their table and
giving the menu.
Responsible for order taking and suggestive selling.
Responsible for serving the order.
Responsible for doing pre-bussing and bussing the
soiled plates and empty glass.
Responsible for doing Check back with guests.
Responsible for anticipating guest needs.
Responsible for billing out and giving the change to the
guest.
Responsible for wiping and cleaning the table and
setting for a new one.
Responsible for pleading thank you and goodbye to the
guest and doing the repeat business.
Responsible for handling party events like birthday
parties.
Responsible for doing reports and inventory.
Responsible for reporting to the Restaurant Manager
about internal or external concerns.
Responsible for encouraging and giving targets to the
food servers by suggestive and upselling.
Responsible in giving of Guest Comments to the guests
for comments and suggestions.
Marriott Hotel Singapore
Banquet Management Trainee (Internship-
Responsible for tea and coffee set up.
Responsible for the table set up and table centerpiece.
Responsible for setting up function rooms and ballroom.
Responsible for handling weddings, meetings, and
seminars.
Responsible for reporting to the Banquet Manager
regarding the events concerns.
