Patrick R. Harris
448 Timberview Lane
Greenville SC 29861 --www.linkedin.com/in/patrick-harrisnsc
Results-Orientated Remote Customer Relations Professional
* Internal and External Relations * Marketing
* Time Management * Budgets
* Conflict Resolution * Client Satisfaction
* Remote Networking * Problem Solving
EXPERIENCE:
Greenville Technical College – Greenville, SC November 2012 - Present
Administrator: Student Records
Email and phone recruitment for multiple students for department goals and drives retention goals.
Hub for resolving escalated issues for student accounts via collaboration with departments.
Work in department public webpages to update/review information.
Maintain multiple databases of data to deliver department objectives.
Work with human resources on faculty pay agreements and contracts.
Participate in committees for academic assessment and Title IX for compliance.
Work on ‘employee search committees’ for compliance and candidate selection.
Advise on human resources functions for onboarding
Advise the departments on personnel and student conflict resolution.
Recruitment for individual academic departments to meet enrollment numbers.
Centralized administrative support for the office of ‘Academic Compliance and Review’ with TK20 software for reports/data regarding student assessment.
Clemson University – Clemson, SC December 2011 – November 2012
Graduate School Of Nursing Programs - Student Services Coordinator
Advised and recruited via email and phone for two health programs: PhD Genetics Program and Graduate Nursing Program. Initial cohort for doctoral program exceeded goals for enrollment of students.
Recruited graduates for the Master of Nursing program; first cohort diversity efforts resulted 20% increase in under-represented students.
Prepared educational material, correspondence, forms, and documents.
Documented drug screening, criminal background forms, and medical records.
Assisted with new student orientation and various recruiting events.
Greenville Technical College – Greenville, SC June 2005 – Dec 2011
Student Services Coordinator
Communication management for over 200 faculty members, student body, and external organizations.
Assisted Registrar as ‘Office Manager’ to secure archives and implementation of College policies to uphold Federal and State regulations.
Served on Student Records committees for hiring and for and evaluation of department policy.
Utilized Immigration and Naturalization Service’s database (SEVIS) to record accurate documentation and insure timely inquiry responses.
Follett Higher Education – Clinton, SC June 2004 – June 2005
Director - College Student Bookstore Services – Presbyterian College
Managed all aspects of a textbook retail outlet for a college campus of 1,500 students
Created advisory committees to assess product and business communication between constituents.
Enhanced marketing by product mix, inventory control, and adverting resulting in a 6% increase in textbook sales.
Barnes & Noble Booksellers - Greenville, SC April 1994 – June 2004
Interim Manager
Networked with media, arts and literary groups to facilitate brand awareness throughout the community.
Oversaw the company’s largest volume book autograph signing of the ‘The Notebook’ by author, N. Sparks (November 1997).
Increased weekly sales goals of $125,000 in a 30,000-foot superstore by 10% - 20%.
Handled all aspects of budgets, personnel management including recruitment.
EDUCATION:
B.S. - Business Sales & Marketing, Winthrop University, Rock Hill, SC
M.S. - Masters of Professional Studies in Human Resource Management, Fort Hays State University, Hays, Kansas
